Review
Posted 6/19/2012
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1 Review
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0 Question
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171 Profile Views
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0 Answer
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Trustlinker since 06/12/10
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Monmouth, OR
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Creditreport.com resolved my case quickly
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I wish I wouldn't have had to go to the BBB to get my problem resolved, but they did resolve it favorably, and quickly. I would give them 4 stars as a company because I think they provide a good service, though you can easily 1-click your way to a... Read More »
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Review
Posted 6/11/2012
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1 Review
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0 Question
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172 Profile Views
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0 Answer
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Trustlinker since 06/11/12
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Problem Solved
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I am happy to say that after trust link contacted this company, they were able to get me a full refund! Read More »
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Review
Posted 4/6/2012
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1 Review
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0 Question
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220 Profile Views
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0 Answer
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Trustlinker since 03/30/12
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Resolved
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This whole thing with CreditReport.com has been unfavorable but it has been resolved. Read More »
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Review
Posted 3/13/2012
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2 Reviews
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0 Question
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267 Profile Views
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0 Answer
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Trustlinker since 03/13/12
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Houston, TX
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Satisfied customer
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I'm satisfied with the service. They solved my problem although it took more time than I expected and I had to push them several times. I would like to thank CreditReport.com. Read More »
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Review
Posted 3/12/2012
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1 Review
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0 Question
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215 Profile Views
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0 Answer
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Trustlinker since 03/06/12
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Complaint Mediation
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I was very pleased with the outcome from Trust Link. They were able to contact the company and get me a full refund. They are GREAT! Read More »
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Review
Posted 2/29/2012
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7 Reviews
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0 Question
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797 Profile Views
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0 Answer
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Trustlinker since 08/23/11
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Rancho Cucamonga, CA
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The company impossible to deal with!
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I was asked this week to provide a credit report to a prospective employer, so I logged in to creditreport.com. I was having log in problems, so I called customer service. After getting me logged in, the customer service rep. told me to click on t... Read More »
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Review
Posted 2/23/2012
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1 Review
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0 Question
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246 Profile Views
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0 Answer
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Trustlinker since 02/23/12
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Thank you
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Thanks you for getting this matter resolved. But, if you look at their response they said "We do not normally refund these purchases as they are delivered instantly online at the time of order". But the place to click does not tell you that you wi... Read More »
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Review
Posted 1/31/2012
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1 Review
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0 Question
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192 Profile Views
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0 Answer
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Trustlinker since 01/30/12
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Feeling Better
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My issue was resolved. I signed up for the one week free trial for a credit report and free credit score with a donation of $1. I received the credit report and credit score with no problem however when I checked my account I realized I had been c... Read More »
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Review
Posted 1/18/2012
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1 Review
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0 Question
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229 Profile Views
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0 Answer
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Trustlinker since 01/18/12
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Fast and fair refund of service charges
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I did not notice the fine print when obtaining a free credit check from this company and was enrolled in their monthly service plan and charged accordingly. When I brought it to the attention of the BBB this company promptly refunded the charge. N... Read More »
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Review
Posted 1/6/2012
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1 Review
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0 Question
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210 Profile Views
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0 Answer
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Trustlinker since 12/29/11
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Review
Posted 1/5/2012
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1 Review
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0 Question
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214 Profile Views
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0 Answer
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Trustlinker since 01/05/12
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A Misunderstanding
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I am glad that I was given a full refund because I really did not know or understand what I had gotten myself into. All I visited the website for was a free credit report. I put my information in and ended up being charged 19.95. I feel the websit... Read More »
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Review
Posted 12/28/2011
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1 Review
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0 Question
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221 Profile Views
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0 Answer
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Trustlinker since 12/28/11
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Online ordering of service
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I ordered online expecting 3 free credit reports, and only received one. I cancelled within 7 business days and was told I would not be charged. I found out 2 days later that I was charged the day I cancelled. I called again and requested a refund... Read More »
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Review
Posted 11/14/2011
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1 Review
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0 Question
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229 Profile Views
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0 Answer
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Trustlinker since 11/14/11
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Review 11/14/2011
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My complaint was taken seriously by CreditReport.com and they were willing to do the honest thing and refund the entire amount that I was billed. This is good customer service and I am very satisfied with the outcome. I ask that in the future the... Read More »
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Review
Posted 11/1/2011
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1 Review
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0 Question
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241 Profile Views
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0 Answer
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Trustlinker since 11/01/11
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Review 11/1/2011
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They eventually refuned me my money after arguing with them and reporting them to the Better Business Bureau. Read More »
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Review
Posted 10/27/2011
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1 Review
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0 Question
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302 Profile Views
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0 Answer
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Trustlinker since 10/21/11
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Complaint
Posted 10/26/2011
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1 Review
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0 Question
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661 Profile Views
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0 Answer
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Trustlinker since 10/26/11
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Review 10/26/2011
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Ridiculous, these people advertise a free credit report, I object as it's underhanded what they do to get someone's credit card number as well as personal information and begin charging their card monthly. Then I get an apology and am supposed to... Read More »
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Review
Posted 10/26/2011
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1 Review
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0 Question
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233 Profile Views
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0 Answer
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Trustlinker since 10/26/11
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Review 10/26/2011
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April Jimenez was exceptional in solving my inquiry. She didn't waste any time in taking care of the issue and the company in question issued me a full refund.
It is truly refreshing to actually win against a large company that has done wrong.
T... Read More »
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Complaint
Posted 10/24/2011
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1 Review
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0 Question
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263 Profile Views
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0 Answer
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Trustlinker since 10/24/11
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Review 10/24/2011
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This company is using false advertising. This credit report is NOT free unless you sign up, view your ONE report and cancel within the first seven days. The problem is that none of this information is viewable until you've given them your credit c... Read More »
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Complaint
Posted 10/21/2011
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1 Review
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0 Question
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2086 Profile Views
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0 Answer
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Trustlinker since 10/19/11
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Blue Springs, MO
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Review 10/21/2011
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This company is a total fraud. They are using their affiliate marketers to post bogus job Ads on criagslist across the country and when you apply to one of these bogus jobs you get a reply saying that you are one of five people being considered fo... Read More »
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Review
Posted 10/21/2011
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1 Review
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0 Question
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172 Profile Views
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0 Answer
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Trustlinker since 10/21/11
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Review 10/21/2011
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I do appreciate that fact that they finally gave me a full refund of the fee that was charged in error. The bad part about it is, I had to report them to BBB to receive it. This situation should never had went this far but I felt misled and cheate... Read More »
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