Complaint
Posted 9/22/2021
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1 Review
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0 Question
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Trustlinker since 09/22/21
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COLTON, CA
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Fraud Alert
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Why is this company in business? My company is a current customer but in the process of replacing them. We went through underwriting, were onboarded, but it became apparent that they were trying to sell our account to a different company, and we w... Read More »
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Review
Posted 8/6/2021
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1 Review
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0 Question
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Trustlinker since 08/06/21
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LOS ANGELES, CA
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Anti Small business payment system.
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If you are a minority or a small business keep away from Merchant One. Their system was not designed for you .You are scrutinize and monitored needlessly and should the decide against any charges you funds will be on hold and frozen for 6 months.... Read More »
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Complaint
Posted 7/9/2021
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1 Review
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0 Question
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0 Answer
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Trustlinker since 07/09/21
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POTWIN, KS
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SCAM — Do NOT Sign up
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Merchant One Credit Card Processing is the worst company ever. Sales person lied about almost everything: Customer Service, set-up, charge back disputes—lies, lies, lies.
First of all, the Clover has never worked, ever. I called asking to return... Read More »
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Complaint
Posted 1/21/2021
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1 Review
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0 Question
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0 Answer
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Trustlinker since 01/21/21
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GILBERT, AZ
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Hands down the worst experience
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Hands down the worst experience I have had with a company. The hidden fee's and below poor customer service have been beyond painful.
I have used this company for about 2 years now and tried to cancel after 3 months because of the poor service a... Read More »
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Complaint
Posted 12/13/2020
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1 Review
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0 Question
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0 Answer
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Trustlinker since 12/13/20
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ATLANTA, GA
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Don’t use Merchant one for their payment system
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I would NEVER recommend Merchant one to anyone; they ran my credit without my consent. And when I asked them to take the hard inquiry off they said, it was nothing they could do about it. This one inquiry from them made my credit score drop 71 poi... Read More »
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Complaint
Posted 12/8/2020
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1 Review
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0 Question
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0 Answer
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Trustlinker since 12/08/20
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SPRINGFIELD, OH
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Review
Posted 8/3/2020
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1 Review
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0 Question
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Trustlinker since 08/03/20
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MIAMI, FL
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Amazing Support Team
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I was having an issue with my machine(it turned out to be my fault, i loaded the paper the wrong way!!!!) 2 minutes later and I'm good to go! I never have to wait to get helped or just to ask a quick question. Thank You Merchant One! Read More »
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Complaint
Posted 2/10/2020
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2 Reviews
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0 Question
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0 Answer
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Trustlinker since 02/10/20
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POTWIN, KS
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1 Star
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When I first started with Merchant One, I absolutely fell in love with the company. I thought they were the best thing since sliced bread! Gaby Sokolow is the absolute best treated me like royalty, when ever I had a problem I called her and she to... Read More »
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Review
Posted 7/16/2019
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1 Review
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0 Question
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0 Profile View
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Trustlinker since 07/16/19
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TAMPA, FL
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Complaint
Posted 4/2/2019
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 04/02/19
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POTWIN, KS
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Hidden fees and limits. Waste of time
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Really disappointed. They have hidden fees and min limits that sales manager Garret Abbots never mentioned. Surprise was after i received first statement and even after that they promised to resolve this situation but never called me back. Read More »
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Complaint
Posted 2/19/2019
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 02/19/19
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MIAMI, FL
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DONT LOSS YOUR MONEY LIKE ME!!!!!
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First Data worst company to deal with no one can solve issues been trying to fix credit card transaction for about one month and now they closed my account with $10k in transactions and they are not responsible Kathy Lee from credit risk is like t... Read More »
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Complaint
Posted 10/12/2018
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1 Review
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0 Question
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Trustlinker since 10/12/18
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CAPE CORAL, FL
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Fraud and misrepresentation
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Complaint Description:
Fraud and mis-representation, Sales department misrepresented, the capabilities of their service, after submitting application with confidential bank. Application for merchant services was cancelled. Company has taken $450.0... Read More »
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Complaint
Posted 9/17/2018
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1 Review
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0 Question
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0 Answer
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Trustlinker since 09/17/18
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BENTONVILLE, AR
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very deceitful company
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Salesman pitch stated $3.95 fee per month and 2 different percentages per transaction depending on keying or swiping, plus $0.15 per transaction. I told him we were new and had no idea how much we would the service. He asked about my total sales a... Read More »
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Review
Posted 8/15/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 08/15/18
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HOUSTON, TX
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Review
Posted 1/23/2018
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1 Review
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0 Question
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0 Profile View
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Trustlinker since 01/23/18
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ENGLEWOOD, NJ
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Review
Posted 5/30/2017
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1 Review
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0 Question
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Trustlinker since 05/30/17
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LAS VEGAS, NV
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Switch & Bait Company
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Used Merchant One for over 8 years, asked for a review of my account, sales rep came back with great news, he could save me money. after agreeing to the new rates my account cost more. A good switch and bate. decided to close account, six months l... Read More »
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Review
Posted 2/28/2017
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1 Review
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0 Question
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Trustlinker since 02/28/17
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AUSTELL, GA
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DO NOT SO BUSINESS WITH THIS COMPANY!
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DO NOT DO BUSINESS WITH THIS COMPANY!
I made the critical mistake of opening my merchant account with them. They will find every excuse to hd funds and not release them into your account. Everyone there sounds well equipped to to provide the wor... Read More »
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Complaint
Posted 3/6/2016
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1 Review
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0 Question
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0 Answer
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Trustlinker since 03/06/16
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POTWIN, KS
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Bad, bad, bad
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After I signed a contract with these jokers I was called an hour later by another company whose representative informed me that Merchant One was no longer interested in providing service for my business because it was high risk, (funny, they knew... Read More »
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Complaint
Posted 12/9/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 12/09/15
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LOS ANGELES, CA
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Worst Company Imaginable
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If I could give this company a negative star rating I would. BEWARE. This company will sell you on rates that don't actually exist. You MUST read the fine print!!! The rates differ depending upon the type of credit card used ie: rewards cards incu... Read More »
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Complaint
Posted 8/2/2014
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 08/02/14
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PERRYVILLE, KY
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LIARS and BULLIES
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This is the most dishonest company I have ever dealt with in 30 years. Sales reps will tell you want you want to hear, hide the facts, change the website to remove things they used to promote but got busted on and threaten you with lawsuits if you... Read More »
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