Review
Posted 8/26/2019
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1 Review
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Trustlinker since 08/26/19
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POTWIN, KS
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Thank You Felipe S
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I live in an older home, and our air conditioner started blowing warm air in the middle of the night. Our daycare provider (Christian Family Daycare) mentioned they recently had a new AC installed. They spoke highly of Econo Air. They were willing... Read More »
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Review
Posted 5/19/2014
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1 Review
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0 Question
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Trustlinker since 05/19/14
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gardena, CA
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ECONO AIR RIP OFF - SHAME ON YOU
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My hvac condenser fan is not turning last week. The Econo tech came for a diagnostic check, and came back with 3 options. He told me if I want to get it to work only, it will cost $795 with 1 year warranty. If I really want to fix, it will cost me... Read More »
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Complaint
Posted 4/20/2012
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1 Review
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0 Question
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60 Profile Views
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Trustlinker since 04/20/12
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Econ Air Rip off Scam- BEWARE!!
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DO NOT USE THIS COMPANY!! A very long story but short of it is that they had a technician come to my house for a routine check up on a service contract I have with them. The tehnician, Paul asked me how long it hs been since ran AC I siad a couple... Read More »
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Review 8/8/2011
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I used this company because I had seen them at my local Costco and remembered their name. I went to their website where they had a special Tune Up promotion for $69 (normally $109). I called and set up an appointment. I mentioned that only two day... Read More »
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Business's response - by Raul A.on 8/9/2011
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Although not noted yet, this is in the porcess of being resolved. Thank you Mr. Singh. Read More »
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Review 5/24/2011
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I'm shopping around and am looking at different companies and their BBB ratings. I majored in English Composition in college. I scanned through the comments about Econo air. Half of the commentators had positive things to say. But based on my expe... Read More »
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Business's response - by Raul A.on 5/24/2011
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Brace L - Thank you for your comment. However appearance can be decieving. I will positively assure you, that your assumptions (and that is all they are) that these posts are from reviewers strictly commenting from "thier great experience" with Ec... Read More »
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Review 5/3/2011
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We are curently shopping for a new furnace. Replacing a furnace is a big investment for us and we want to not only get the best deal but most importantly receive the best service as well. We got 3 proposals and Econo Air (refered by Costco)was the... Read More »
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Business's response - by Raul A.on 5/3/2011
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The agreement that we have with Costco is to provide homeowners a Free estimate for either replacing older equipment or cutting in for a new install. Costco does not offer Free Diagnostics in thier dealer relationship program. We would have gladly... Read More »
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Review 3/19/2011
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Recently I had a member of Econo air come to my house for a tune up on my furnace. Thank god I did. The service Tech found and showed me multiple problems with my heat exchanger that could of been a real problem to our health and safety. I opted t... Read More »
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Business's response - by Raul A.on 8/13/2011
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Its great to hear about another customer being added to our roster of 45,000 Complete in home installs,450,000 service / maintenance calls all satisfied. Please see another small sampling:
http://www.e-conoair.com/econo-air-testimonials.php
Read More »
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Review 2/21/2011
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I love that from the receptionist to the managers, every member of the Econo Air team makes you feel as though you are the only client they have. They are patient and calm even though they are busy, honest and upright even though they are not the... Read More »
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Business's response - by Raul A.on 3/1/2011
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Dawn, Thank you for being able to peer into the work environment of Econo Air regarding our busy schedule. We are always striving to make sure every customer is happy. While we know that we cant make every person on the planet happy, we sure striv... Read More »
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Review 2/17/2011
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We were thrilled at the speed and quality of the installation of our heating/air conditioning unit, but they also listened to any concerns we had and answered all questions patiently. Great company, fair prices, and quality workmanship. Thanks Eco... Read More »
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Business's response - by Raul A.on 2/18/2011
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Thank you Dustin - Welcome to our family of Tens of thousands of satisified Econo Air customers. Please see a tiny sampling of more satisfied customers below.
http://www.e-conoair.com/econo-air-testimonials.php Read More »
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Review 2/2/2011
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I am so thankful that I went with Econo Air for my HVAC needs! They have done several things for us in the years that I have been using them...they have installed my furnace/AC unit, done all the maintenance on it, installed a new water heater, in... Read More »
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Business's response - by Raul A.on 2/3/2011
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Thank you Robert! We are so glad to hear you are happy, Welcome to our Roster of Hundreds of Thousands of Customers! Read More »
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Review 1/18/2011
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I got Econo Air to come out and install an hvac unit in my place. I thought the price was fair enough, but what really impressed me was that the guys that did the install were straight-up and really knew their stuff. They didn't break anything and... Read More »
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Business's response - by Raul A.on 2/3/2011
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Thank you Timothy for the Kind words, its always nice to get reviews, Buts its especially nice when they are Accurate and Truthfull. Please feel free to see more of our Satisfied Customers at:
http://www.e-conoair.com/econo-air-testimonials.ph... Read More »
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Review 1/16/2011
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I will never again contact this company for service. They are complete scammers. They told me I need a new heater as repairs to my 2002 heater would be $1600 to $2000 dollars. When I contacted another repair company for a second opinion, the other... Read More »
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Business's response - by Raul A.on 1/17/2011
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Thank you Terry for taking the time to call me. As I explained to you during our conversation and I will share that with you here, we have over 47,000 Complete Full Installs and now over 300,000 service calls all with completely satisfied customer... Read More »
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Review 11/19/2010
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I am extremely unhappy with the cost of the service provided by Econo Air on 11-17-2010. My furnace/AC unit had stopped working due to insufficient maintenance. I called them out to fix it and Tim, the technician, and Hector, a trainee, came out.... Read More »
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Business's response - by Raul A.on 2/3/2011
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Thank you for expressing your concerns - as she noted we did an Outstanding job during the tune up and inspection at which time we found some concerns. The customer had the option to "decline the recommendation" but she opted to keep invest in bri... Read More »
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Review 10/11/2010
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The service I received from Econo Air was outstanding. They were quick to respond and gave knowledgeable answers to every question I asked. The installation was clean and precise, and follow-up was timely and caring. Read More »
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Business's response - by Raul A.on 2/3/2011
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Greg, Thank you for acknowledging the High Quality of service that Econo Air gives.
Please take a look at just a small sampling of some of our hundreds of thousands of satisfied customers.
http://www.e-conoair.com/econo-air-testimonials.php Read More »
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Review 10/9/2010
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On Saturday 8/07/10 I took advantage of Econo Air's $69 Summer Tune Up special only to have Econo Air take advantage of me. My A/C system was working fine with no problems. Their technician suggested that I replace my capacitor because it had rust... Read More »
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Business's response - by Raul A.on 2/3/2011
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I am once again dissapointed that GOrdon is still not happy even after a refund. The deal was that if we gave him a refund, He would tell others how Econo Air gives World Class Customer Service I was hoping that as we lived up to our promise Gordo... Read More »
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Review 9/14/2010
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I am writing to say how very impressed we are with Econo Air's consideration, prompt response, and kind apology in dealing with a problem regarding our heating/AC unit. They were extremely professional, fair, and just and we more than appreciate t... Read More »
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Business's response - by Raul A.on 10/11/2010
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It is such a great pleasure to see that when you give customers the option to sing thier praise about a great service provider they will do so!!! Thanks Lyn! Read More »
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Review 9/1/2010
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I would like to add my compliments and recommendation for Econo Air. Their quick response to my request for an estimate was outstanding, the installation was straight forward, neat, and precise. My sincerest compliments to the crew as their clean-... Read More »
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Business's response - by Raul A.on 10/11/2010
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Sam, Thank you for your kind words, it is a privledge to serve customers such as yourself. We are looking forward to many years of customer service support for you!
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Review 8/19/2010
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We want to express our gratefulness to Econo Air. They went to great lengths and care to provide for us our heating and air system. Everything they told us happened just as they promised us. The quality of workmanship was phenomenal. We can't stop... Read More »
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Business's response - by Raul A.on 10/11/2010
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Thank you for such kind and powerful testimonial regarding our service and install. Refer a friend recieve a $50.00 gift card toward your first maintenance.
Read More »
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Review
Posted 8/13/2010
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1 Review
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0 Question
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154 Profile Views
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0 Answer
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Trustlinker since 08/13/10
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Long Beach, CA
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Review 8/13/2010
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I commend Econo Air for the excellent manner in which the servicemen performed a task at my home following the inspection. They were professional in attitude and communication and were very thorough in thier job performance. They answered question... Read More »
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Review 8/8/2010
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I've read the other negative reviews and I know exactly what everyone is talking about, experienced same things myself. Don't use this company. Terrible service. Nothing but double talk and confusion in their office, when you call with a problem.... Read More »
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Business's response - by Raul A.on 10/11/2010
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It would be nice be if we could have some specifics. Read More »
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