Complaint
Posted 3/6/2013
|
1 Review
|
 |
0 Question
|
|
14 Profile Views
|
 |
0 Answer
|
|
Trustlinker since 03/06/13
|
|
|
|
|
|
|
Scam and they know it
|
|
As you can see from the complaints filed here and the 200 on the Better Business Bureau website they are a scam. They got me for $98 too. I could tell when speaking to their customer service that they know it. They had stock answers about FTC rule... Read More »
|
|
|
|
|
|
|
|
|
|
DO NOT RECOMMEND ANYONE ORDER PRODUCTS FROM THIS SOURCE
|
|
THEY ARE A SCAM....ORDER PRODUCTS, RETURN THEM AS INSTRUCTED AND THEY STILL CHARGE YOUR ACCOUNT YOU USED TO PAY FOR THE SHIPPING. THEY DENY RECEIVING THE PRODUCTS AND NOW THEY STATE THAT IF YOU DO NOT HAVE A DELIVERY RECEIPT, YOU ARE A LIAR. THEY... Read More »
|
|
|
|
Business's response - on 5/3/2012
|
|
This company takes your dissatisfaction very seriously. We suggest to everyone who calls that they get a delivery confirmation for their package due to the volume of orders that are coming in and out of our fulfillment center. It is a best practic... Read More »
|
|
|
|
|
|
Complaint
Posted 1/27/2012
|
|
1 Review
|
|
0 Question
|
|
|
66 Profile Views
|
|
0 Answer
|
|
Trustlinker since 01/27/12
|
|
|
|
|
|
|
SCAM!!! Run while you still can!
|
|
I am now three months into a dispute with my credit card company over this total scam. My 75 year old mother got an email that she thought I had sent her and entered her name and address, but no credit card number and then changed her mind and del... Read More »
|
|
|
|
|
|
|
|
|
|
Ripped Off by AuraVie Skincare, aka Bunzai Media Group, Inc.? Read below and take action!
|
|
I have had a VERY BAD experience with AuraVie Skincare! I would rate as below zero, but one star is the lowest rating of this system.
If you are disappointed with this company, you can take the actions below:
AuraVie Skincare aka, Bunzai Media G... Read More »
|
|
|
|
Business's response - on 5/3/2012
|
|
Unfortunately by the tone of this complaint it is hard to determine if your an actual customer or one of our direct competitors. If you have a personal concern about your experience here this was a forum for YOU to ask that further action be taken... Read More »
|
|
|
|
|
|
Review
Posted 9/14/2011
|
|
1 Review
|
|
0 Question
|
|
|
74 Profile Views
|
|
0 Answer
|
|
Trustlinker since 09/14/11
|
|
|
|
|
|
|
Review 9/14/2011
|
|
Really happy I bought the Auravie stuff, my wife and her sister loved it. She left the site open one night and I decided to surprise her by buying it, I figured she would return it if she didn't like it. Luckily she enjoyed them and it makes her h... Read More »
|
|
|
|
|
|
|
|
Review
Posted 8/21/2011
|
|
1 Review
|
|
0 Question
|
|
|
78 Profile Views
|
|
0 Answer
|
|
Trustlinker since 08/21/11
|
|
|
|
|
|
|
Review 8/21/2011
|
|
I love the miracle face Kit! The customer service is friendly and very helpful. The products are amazing. I am really happy I ordered it! Read More »
|
|
|
|
|
|
|
|
Review
Posted 8/20/2011
|
|
1 Review
|
|
0 Question
|
|
|
71 Profile Views
|
|
0 Answer
|
|
Trustlinker since 08/20/11
|
|
FL
|
|
|
|
|
Review 8/20/2011
|
|
I searched for miracle face kit but I guess this is the company that owns it. Anyway, I signed up for the risk free trial back in April so I could try the product before I committed to buying it full price. I actually called right after to see if... Read More »
|
|
|
|
|
|
|
|
Review
Posted 7/26/2011
|
|
1 Review
|
|
0 Question
|
|
|
69 Profile Views
|
|
0 Answer
|
|
Trustlinker since 07/12/11
|
|
|
|
|
|
|
Review 7/26/2011
|
|
I felt compelled to write a review after the experience I had with this company. I stumbled on their product Auravie, and signed up for the risk free trial offer. The shipping was fast, and the products were amazing.
Unlike the below reviews, I... Read More »
|
|
|
|
|
|
|
|
|
|
Review 4/19/2011
|
|
This company is a total scam! There is no such thing as a "Risk Free Trial". I was under the impression that it was a "Risk Free Trial" for 30 days and got scammed for $98. I even returned the product and demanded a refund and got no where. Just a... Read More »
|
|
|
|
Business's response - on 5/3/2012
|
|
We do not send our packages out signature required. We send the packages out first-class with a delivery confirmation. Meaning your trial begins the day that the product is available to you for your use. We do NOT have any control over how often y... Read More »
|
|
|
|
|
|
|
|
Review 4/6/2011
|
|
ALL OF THE PREVIOUS REVIEWS ARE CORRECT. This company is nothing more than a scam. Every one should report them to the attorney general. The products are not the great product they said they were and the way in which the trick you to charge to $97... Read More »
|
|
|
|
Business's response - on 5/3/2012
|
|
Thanks for your correspondence regarding Auravie. We do operate under California and Federal statutes as relates to ethical and fair advertising. We retain a former FTC attorney to consistently maintain and review our compliance. Federal statutes... Read More »
|
|
|
|
|
|
|
|
Review 4/4/2011
|
|
Very bad experience with this company. The "Risk Free Trial Kit" was shipped on the 18th of March. The product was painful on my skin, I would never use it again. April 1st they charged me $97.88 for another product I did NOT request and certainly... Read More »
|
|
|
|
Business's response - on 5/3/2012
|
|
Thank you for your correspondence. How did you receive a product that you never requested? It sounds like your alleging that fraud took place on this account, which obviously is a serious allegation. Please file a police report and this company wi... Read More »
|
|
|
|
|
|
|
|
Review 3/24/2011
|
****THIS COMPANY IS A JOKE*****
Free trial - DOES NOT EXIST. When you sign up for the free trial, you are signing up for a membership. You have 10 days to call and cancel and if not are charged the remaining balance for the "Free Trial" at the... Read More »
|
|
|
|
Business's response - on 5/3/2012
|
|
The trial absolutely exists and what there is no feedback about, is the majority of our customers who successfully complete the trial with no issue. We simply need to hear what your progress is before the trial is over to satisfy the terms. It app... Read More »
|
|
|
|
|
|
|
|
Review 3/22/2011
|
|
I used the free trial and am returning the product.Very disappointed. First of all , it does not end up being free as you have to pay either the $2.95 or the $4.95 , depending on which ad you respond to. Then you have to pay a shipping charge to s... Read More »
|
|
|
|
Business's response - on 5/3/2012
|
|
Thank you for your correspondence. When dealing with an online retailer it's always wise to get a label receipt for any correspondence that takes place between you and a merchant you don't normally do business with. That your trying to get Trustli... Read More »
|
|
|
|
|
|
|
|
Review 3/11/2011
|
|
This company is a joke. After 5 days had not received product. I then read the fine print that i should have read initially. It's comical. I ordered their product from an article i read. this is their fine print regarding that article "This websit... Read More »
|
|
|
|
Business's response - on 5/3/2012
|
|
Thank you for your honest opinion. In everything that we send out has multiple contact us options. The label and the packing slip that we mailed out to you has two phone numbers, email, etc.. We consider an email to be effective the date/time it i... Read More »
|
|
|
|
|
|
|
|
Review 1/10/2011
|
PLEASE, PLEASE DO NOT TRY THE TRIAL OF THIS PRODUCT FROM THIS COMPANY, IT WILL BE THE NIGHTMARE OF YOUR LIFE AS OTHERS HAVE STATED.
I subscribed to the 30 days trial, paid minimal shipping cost, they shipped the product according to emails, etc... Read More »
|
|
|
|
Business's response - on 5/3/2012
|
|
Thank you for your candor and your correspondence. The claims that you make are absolutely untrue. Any representative that told you not to worry about returning our package would be fired on the spot. The reason that you claim our associate Andre... Read More »
|
|
|
|
|
|
|
|
Review 12/28/2010
|
|
Misleading advertisement. Indicates 45-day trial. On the packing slip, however, it states a 10-day trial. I was out of town and responded in 11 days (it was christmas). "Andre" (who refused to give further employee ID) was rude from the start on t... Read More »
|
|
|
|
Business's response - on 5/3/2012
|
|
We truly apologize that you did not have a good customer service experience. It is not our aim to have dissatisfied customers. We do not however offer or advertise a 45-day trial. If you claim your packing slip that came with the box told you that... Read More »
|
|
|
|
|
|
|
|
Review 12/3/2010
|
|
This company is a fraud!! Mr. Justin Feilds, Andre Johnson and Tasha are thieves! Please do not order this product. Their "face kit" that does nothing for you will only hurt and destroy your skin with the ingredients that are used....I actually lo... Read More »
|
|
|
|
Business's response - on 5/3/2012
|
|
The claims that you have made are untrue. At no point did a representative here tell you your account was closed and then send you to collections. The only way an account is sent to collections is when you receive our product, don't pay for it, no... Read More »
|
|
|
|
|
|
|
|
Review 11/23/2010
|
PLEASE DO NOT MAKE THE SAME MISTAKE I DID!!! IT IS A FRAUDULENT COMAPANY!!Never again will I go with an internet scam!!! I had gotten an advertisment for this supposedly great product. I have problems with dry skin and thought it may help.....we... Read More »
|
|
|
|
Business's response - on 5/3/2012
|
|
Thank you for the information you provided. We have found that the claims that you make, being contacted by Justin Fields, being told the process to look up call recordings is to long are untrue. Justin Fields is an FTC attorney that we retain and... Read More »
|
|
|
|
|
|