Review
Posted 7/17/2019
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1 Review
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Trustlinker since 07/17/19
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DECATUR, AL
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no problems
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I have been getting shipments on and off for about 2 yrs. 20 is cheaper then a salon. It is custom which is why I do a shipment every so often. The color is more to my liking then whats available on the shelf. Read More »
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Complaint
Posted 2/26/2019
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1 Review
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Trustlinker since 02/26/19
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SEATTLE, WA
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Terrible service
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I paid $100 dollars because the colorist (Danielle) told me to get the color removed them sent me a formulation that put the SAME color I detested back in. I had to call twice,the first time I was put on hold for ten minutes then sent to an answer... Read More »
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Review
Posted 4/2/2017
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1 Review
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0 Question
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Trustlinker since 04/02/17
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ESCONDIDO, CA
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Review
Posted 3/7/2017
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1 Review
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0 Question
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Trustlinker since 03/07/17
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POTWIN, KS
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Oh, So Perfect!
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I have just finished coloring, dried and curled my hair, and I had to let you know how pleased I am . I have been a long time customer and have always been happy. I just wanted to thank Alexia for the beautiful preparation . This is the prettiest... Read More »
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Waste of time
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Jennifer makes me take a picture of my hair and send it to her, she responds that she wont make my blonde color. Offered no apology. Read More »
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Business's response - by Monica H.on 1/23/2017
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Hi Michelle - We apologize that you were unhappy with your experience.
After seeing that your overall blonde color had been lightened to a shade much lighter than we can accommodate with our standard peroxide developers, our records indicate tha... Read More »
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Disappointed with eSalon
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I get better results from Drug Store brands. The formulation received did not cover my gray roots adequately and turned them a weird pinkish-orange color. The formula was also extremely harsh -- my hair felt like straw. It even smelled bad (strong... Read More »
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Business's response - by Monica H.on 12/6/2016
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Hi Susan - We’re so sorry to hear that the color did not cover your grays adequately, turned them an unwanted pinkish-orange color and left your hair feeling like straw. We have reached out to you via private message to discuss how we can best ass... Read More »
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Tremendous hair loss and hard to rinse
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I followed the instructions closely and applied so much of the remaining color, and then I used the shampoo and conditioner provided for after coloring. My hair felt like plastic, like it had a coating of glue or wax on it. I spent 30 minutes or s... Read More »
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Business's response - by Monica H.on 8/2/2016
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Hi Rose - We sincerely apologize that your hair felt like plastic after your color application. We’re also sorry to hear that you experienced hair loss after using our hair color, as this is a very unusual reaction. We’ve reached out to you via pr... Read More »
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Toxic Products
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I tried esalon hair color. After 30 yrs. of having my hair done professionally thought I give them a try. BIG MISTAKE ! I used the product,followed the simple instructions noticed it had very strong odor (no biggie, spent decades smelling perm etc... Read More »
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Business's response - by Monica H.on 1/8/2016
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Hi Susan - We’re truly sorry you experienced a nose bleed with large blood clots after using our hair color.
In rare cases, one can develop sensitivity to hair color ingredients over time. eSalon permanent hair color is a professional grade dye c... Read More »
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Complaint
Posted 6/17/2015
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1 Review
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0 Question
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1 Profile View
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0 Answer
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Trustlinker since 06/17/15
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ENCINO, CA
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eSalon
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I was so happy that I finally found the right color.
after three months I noticed i have lost a lots of hair!
OMG! Read More »
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Review
Posted 4/16/2015
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1 Review
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0 Question
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0 Profile View
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Trustlinker since 04/16/15
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PARK CITY, UT
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Couldn't be happier!!!
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Esalon has given me the perfect hair color, so good that stylists ask me who does my color, I am 58 and a strawberry blond but had lost the red in my hair with store bought color. I asked Esalon to add a bit more red to my color and they made it p... Read More »
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Complaint
Posted 2/15/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 02/15/15
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SEQUIM, WA
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Won't let me give ZERO STARS--Card BS
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I used esalon one time. I was happy enough with everything-maybe a bit on the red side but no biggie. My hair was in decent shape & the color seemed to last OK-but I definitely didn't want a 12 week rotation & said so.
So now recently after not... Read More »
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Review
Posted 9/26/2014
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1 Review
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0 Question
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2 Profile Views
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0 Answer
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Trustlinker since 09/26/14
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REDMOND, WA
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Review
Posted 9/25/2014
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1 Review
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0 Question
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3 Profile Views
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0 Answer
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Trustlinker since 09/25/14
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TROY, NY
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Even, Rich Color
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Best home hair color I've ever experienced. The two different colors for roots and ends completely balanced the problem that previously existed and blended flawlessly -- no more "root band!" Read More »
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Review
Posted 9/22/2014
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1 Review
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0 Question
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2 Profile Views
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0 Answer
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Trustlinker since 09/22/14
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NEW SMYRNA BEACH, FL
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Satisfied and Happy Customer
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I am so thankful I found ESalon. I have been coloring my hair for years and years and I have also had it colored in salons. This is by far the best color and is long lasting from my personal experience. Everything needed is provided after your sta... Read More »
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Review
Posted 9/4/2014
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1 Review
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0 Question
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2 Profile Views
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0 Answer
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Trustlinker since 09/04/14
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METAIRIE, LA
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LOVE IT!!
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All that I get with my order is just fab! I am so happy with results and I am hooked! Never over the counter hair color again! Read More »
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Review
Posted 9/2/2014
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1 Review
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0 Question
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2 Profile Views
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0 Answer
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Trustlinker since 09/02/14
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NEW BEDFORD, MA
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Awesome!
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Thanks guys! My hair came out great! The grey is covered, the color is awesome, (I've gotten many, many compliments), and it has plenty of body and shine! Read More »
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Review
Posted 9/2/2014
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1 Review
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0 Question
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2 Profile Views
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0 Answer
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Trustlinker since 09/02/14
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HAWTHORNE, NY
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Beautiful color
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I am so glad I found e-salon. I just love the color; it looks professionally done. Even my friends noticed the change. Read More »
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Review
Posted 8/29/2014
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1 Review
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0 Question
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2 Profile Views
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0 Answer
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Trustlinker since 08/29/14
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HOUSTON, TX
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Review
Posted 8/28/2014
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1 Review
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0 Question
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2 Profile Views
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0 Answer
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Trustlinker since 08/28/14
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FOSSIL, OR
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Review
Posted 8/27/2014
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1 Review
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0 Question
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2 Profile Views
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0 Answer
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Trustlinker since 08/27/14
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SAN RAMON, CA
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