Image Invites

1.7 star rating Rating - based on 31 reviews & complaints
 
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http://wwe.trustlink.org/Image.aspx?ImageID=71464e
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Customer Reviews, Ratings & Complaints
Complaint Posted 8/17/2016
Crushed
Worst Customer Service Ever!!! I ordered my grandson's 2nd birthday cards well in advance of his birthday. They were adorable. I then started the email thing trying to reach someone to follow up. Bottom line I never got the invitations and had to... Read More »
 
 
 
Complaint Posted 3/30/2015
Scam Artist!
I ordered, approved and paid for my invites within a few days. However, it's been 3 weeks and still no invites! I'm very upset that I will not be able to get invites out in time! I have tried several times to contact her by email and phone. Her vo... Read More »
 
 
 
Review Posted 7/19/2014
Loved our Doc Mc Stuffins Invitations!!
2nd time ordering with image invites. Last year we ordered Elmo Invitations for our sons 1st birthday..I searched through emails and sent an inquiry this year for doc mc Stuffins for our daughters 3rd Birthday party. I'm so glad I did!! We LOVE OU... Read More »
 
 
 
Review Posted 5/5/2014
Love my invitations!
Love my invites, and order came fast! Had invites next day. I am in Los Angeles. Read More »
 
 
 
Complaint Posted 8/13/2013
Terrible Customer Service
On December 18th, I had officially approved the proof invitation for my daughter's birthday party occurring on January 12th. I understand it would probably take 2 weeks because of the holiday coming up. However, I was okay with that. On December 2... Read More »
 
 
 
Complaint Posted 8/7/2013
I do not recommend
This is the fourth time I have ordered invitations from Image Invites. The first three times were wonderful, no issues. This time I received the proof (which looked perfect) on 7/24/2013 and approved immediately. I have yet to receive the invitati... Read More »
 
 
 
Review Posted 5/29/2013
Love MY SON's 1st Birthday Invitations
Marlene rocks! I have previously ordered and returned asking for a custom nautical party invitation!!! She was more than willing!!! And I love my invites. KUDOS! Read More »
 
 
 
Review Posted 5/18/2013
BEWARE-Scam Artist
Please know that this person Marlene is a scam artist and has NO intention sending you your invitations. She either is a complete flake that has NO clue how to run a business or a cold hearted SCAM ARTIST. I ordered invites form her 3 weeks ago, a... Read More »
 
 
 
Complaint Posted 4/25/2013
Worst Service Ever!
I made my initial order including the photo for my invitations and received my proof within two days. It was all down hill from there. I requested a change of the font and it took over a week to recieve my proof for that. I replied same day lettin... Read More »
 
 
 
Review Posted 4/10/2013
Devastated
I ordered invitations for my only child's FIRST BIRTHDAY! We have been waiting and waiting and calling and calling. No one ever answers and no invitations. Now I have to buy the cheapy kind you write on from a party store. I am so upset. Now I hav... Read More »
 
 
 
Review Posted 2/26/2013
Strange turn of events
I have ordered 5 birthday invitations from this company. This is my first time that I have not heard from her since I approved the proof. I also have called her 2 times and now her voicemail box is full! Just makes me mad because this is my son's... Read More »
 
 
 
Complaint Posted 12/18/2012
Horrible service-and I'm SHOCKED
I have used Image Invites 2 times for party invitations and have been very pleased in the past. So naturally as I'm planning my daughter's 5th bday party I went right back to there website. I placed my initial order on November 26th. I responded t... Read More »
 
 
 
Complaint Posted 9/11/2012
Scam!
Marlene takes your money, promises quick turnaround, and never sends the order - then blames the USPS. This is her MO. And with 37 BBB complaints filed, I'm surprised she continues to get away with it. DO NOT ORDER FROM THIS WOMAN OR YOU WILL BE R... Read More »
 
 
 
Complaint Posted 9/7/2012
HORRIBLE!!
I wish I had stayed with a larger company like I usually do. Horrible turn around time, horrible service. I was promised 1-3 day shipping time, it has now been over a week. Invitations are VERY time sensitive, so I have tried emailing and calling... Read More »
 
 
 
Complaint Posted 8/30/2012
Buyers BEWARE
Marlene, the owner, is rude, unresponsive, and unaccommodating. In response to a very simple, legitimate request, I got a "NO" - in all caps - written reply. The turn around time is atrocious. And now I'm afraid I won't receive the final product b... Read More »
 
 
 
Complaint Posted 8/13/2012
Waste Of Time And Money
I wish I had read the other reviews before ordering. The Company did not live up to its delivery promises and now the invitations are too late to use. Absolutely terrible customer service. It has been two weeks and I have still not received my inv... Read More »
 
 
 
Complaint Posted 8/7/2012
HORRIBLE COMPANY
They did not send me my proof or invitations within the timeframes listed on their website. Then when I received the invitations in the mail, they shorted me! I emailed them twice to either get a refund or have them send me the missing product and... Read More »
 
 
 
Complaint Posted 7/13/2012
HORRIBLE SERVICE
The website says fast turnaround... Yea right. I ordered my prints on a Wed, July 4th, sent the information I needed on Thurs, July 5th (next day). She (Marlene) notified me that I was missing location details on the 6th, along with a proof. I sen... Read More »
 
 
 
Complaint Posted 6/20/2012
TERRIBLE SERVICE - DO NOT ORDER
I ordered invitations on June 5th and received an email that same day requesting information for the proof. I sent that information in immediately on the same day. By June 8th, I had received no further communication and contacted her. On June 10t... Read More »
 
 
 
Complaint Posted 6/13/2012
HORRIBLE SERVICE
I would not recommend this lady to anyone. I paid for my invites on June 4th she never sent the proof until I emailed her asking where it was. Once I received the proof I immediately responded with approval. Although it says orders will be shipped... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (626) 695-5711 Address   321 West Broadway
San Gabriel, CA 91776
Website   Email   sales@imageinvites.com
Contact   Other  
 
 
 
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