V H.'s review of 8x8, Inc.

8x8, Inc.

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Customer Reviews & Ratings
Complaint Posted 2/11/2012
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Do not use them - bad tactics
I was told that my billing was going to be less. It was for one month. The next month it increased 200+ % and continued to increase a few cents each month. I then cancelled my account and they won't prorate the services. Paid for a full month and said they can't refund the month of service not used. Watch your billing because they slowly increase as time goes on. It took me also an hour to close my account - on hold 3 times. Poor customer service!!!
 
 
 
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Additional Business Information
Hours   Customer Service: Monday - Saturday, 5:00 AM to 9:00 PM PDT; 888-898-8733 Phone   (408) 727-1885 Address   810 W Maude Ave
Sunnyvale, CA 94085
Website   http://www.8x8.com Email   rvanbrunt@8x8.com;jcitelli@8x8.com
Contact   Robert Van Brunt Other  
 
 
 
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