Review
Posted 2/13/2014
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1 Review
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Trustlinker since 02/13/14
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Great service from Pacific Beneficial Mortgage
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I really appreciate that when I first called Pacific Beneficial Mortgage and inquired about a VA loan the person on the other end of the telephone asked me was I a Veteran. When I replied yes the person on the other end of the telephone thanked me... Read More »
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Review
Posted 1/10/2014
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1 Review
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Trustlinker since 01/10/14
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Pacific Beneficial Mortgage delivered!
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In December my wife and I decided to prepare for our retirements by refinancing our existing home with a new 15 year mortgage. With many internet options available, we decided to use Lending Tree to help us narrow our search. Of the five venders w... Read More »
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Review
Posted 1/8/2014
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1 Review
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Trustlinker since 01/08/14
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Great Experience
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I just closed on a re-fi and must say this was a great experience. Alex was a straight shooter the whole way through the process. He checked in with me EVERY step of the way to explain every step of the process and to see if I had any questions th... Read More »
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Review
Posted 1/7/2014
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1 Review
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Trustlinker since 01/07/14
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Professional, patient and friendly
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Alex Jocovic performed exactly as other reviews stated he would. If you use reviews to make your decisions, then trust Alex and make him your choice broker. My husband and I are extremely busy and needed to trust Alex would carry us through the re... Read More »
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Review
Posted 1/7/2014
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1 Review
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Trustlinker since 01/07/14
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Review
Posted 12/23/2013
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1 Review
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Trustlinker since 12/23/13
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They did their job well
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My goals: 1 -refi at a good rate, 2- not go insane. My fears: 1 - trust; 2 - hassle; 3 - will they fund. If you use lending tree, some lenders will hound your phone with auto callers. I recommend getting a caller id box early in the process. With... Read More »
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Review
Posted 11/20/2013
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1 Review
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Trustlinker since 11/20/13
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Refinance Process
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I refinanced my home via this company through Maurice Morris. Maurice made the process easy and painless. All documents and procedures were explained to me in details I was able to understand and completing nearly every aspect of the process via e... Read More »
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Review
Posted 11/5/2013
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1 Review
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Trustlinker since 11/05/13
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Exactly What Was Promised....
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I worked with Shawn Buker at Pacific Beneficial. We started the process back in May, but unfortunately the market rates started going crazy soon after. Shawn kept me informed of the market conditions throughout the period until I finally was able... Read More »
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Complaint
Posted 9/11/2013
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1 Review
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4 Profile Views
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Trustlinker since 09/11/13
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Avoid - bait and switch tactics
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We received a preapproval letter from Shawn Buker, who claimed to be a senior loan officer (but is not actually according to the company's website). He claimed to be a specialist in helping self-employed individuals and claimed to know more than t... Read More »
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Review
Posted 8/14/2013
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1 Review
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Trustlinker since 08/14/13
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It was really exceptional!
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We have been trying to refinance for a very long time before we connected with Pacific Beneficial Mortgage Co. Every other service we dealt with asked for lots of paper, only to have us sink when the underwriters insisted in the silliest things su... Read More »
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Review
Posted 8/5/2013
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1 Review
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Trustlinker since 08/05/13
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Thank You Pacific Beneficial Mortgage Company
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I recently finished refinancing my home with the help of Shawn Buker from Pacific Beneficial Mortgage. He helped me with the process every step of the way. Shawn even called to make sure I was updated regularly on the progress of the loan. It was... Read More »
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Review
Posted 7/24/2013
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1 Review
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Trustlinker since 07/24/13
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Refinance my construction loan
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I worked with Kirk Gay, who guided me through the entire process of getting my final refinance. This is probably the 10th refinance I've done in my life and the last, but it was the easiest and most straightforward. I can wholeheartedly recommend... Read More »
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Review
Posted 6/6/2013
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1 Review
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Trustlinker since 06/06/13
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Alex was stellar
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I am not typically good about following up with reviews, but I wanted to express my appreciation for Alex for his exemplary service, knowledge, and accessibility during my refi process. I signed up with Lending Tree as an impulse, never really thi... Read More »
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Review
Posted 5/6/2013
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1 Review
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5 Profile Views
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Trustlinker since 05/06/13
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Redwood City, CA
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Alex and Summer @ Pacific Beneficial
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My husband and I were fortunate enough to be referred to Alex Zelada and Summer Anderson at Pacific Beneficial in March to re-finance our home by a co-worker. In a time where re-financing is not on the top of list for fun and easy, Alex and Summer... Read More »
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Review
Posted 5/6/2013
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1 Review
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7 Profile Views
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Trustlinker since 05/06/13
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shawn.buker@pacificbeneficial.com
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Great person to work with Fast, Prompt and able to answer any questions. got back to me right away by email and/or phone. Finished loan process in about 3 weeks. I would definitely use Shawn for any other Loan needs. Read More »
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Review
Posted 4/28/2013
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1 Review
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41 Profile Views
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Trustlinker since 04/28/13
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Pacific Beneficial Mortgage Co.
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My loan officer was Shawn Buker and he was very patient and understood my needs. He saved me some money on the closing cost. Thanks again, I will definitely refer to a friend. -Bao B. Read More »
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Review
Posted 4/19/2013
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1 Review
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0 Question
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43 Profile Views
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0 Answer
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Trustlinker since 04/19/13
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Review
Posted 4/17/2013
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1 Review
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52 Profile Views
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Trustlinker since 04/17/13
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WE CLOSED IN 29 DAYS.. thanks to Alex and his team!
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From beginning to the very end, Alex Zelada and his wonderful, responsive team (Summer and Bill) made it all worth wild. Alex took his time to explain the process and details. He answered all of our questions, reviewed line by line and even made h... Read More »
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Review
Posted 3/14/2013
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1 Review
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70 Profile Views
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0 Answer
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Trustlinker since 03/14/13
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Refinancing with Alex Zelada
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What a great experience it was to work with Alex. We first talked in early December 2012. I was looking to refinance my investment property. Alex not only got that house refinanced with no issues & in a very timely manner, he also got my prima... Read More »
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Review
Posted 3/13/2013
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1 Review
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0 Question
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59 Profile Views
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0 Answer
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Trustlinker since 03/13/13
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Excellent Service Thank You!
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My thanks to Shawn Buker for excellent servicing of my loan. I was recovering from a surgery and he thoughtfully lead me through the many documents and clearly explained (sometime more than once) each step of the total process. I am grateful for h... Read More »
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