Complaint
Posted 1/12/2023
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2 Reviews
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0 Question
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0 Answer
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Trustlinker since 01/12/23
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FREMONT, CA
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Absolutely terrible service
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NA Shade & Associates maintains a "strategic partnership" with a horrible management company called UNC Community Management led by ex-cop Ron Shearer. NA Shade does minimal service at best.
At worst, he is actively supporting an oppressive mana... Read More »
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Complaint
Posted 12/4/2022
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 12/04/22
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FREMONT, CA
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Harassment and corruption
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Adobe Hills contracts with vendor Mark Shade to serve as our Bookkeeper. How many HOAs do Ron Shearer and Mark Shade service together, as property manager and bookkeeper? Please provide the names of the HOAs. Was this arrangement previously disclo... Read More »
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Complaint
Posted 7/21/2020
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 07/19/20
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SAN JOSE, CA
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Worse HOA Managing Woodlands
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I emailed Sue multiple times on my neighbors who turned the Garrage into living space, Now they hv 10-15 people living there, they block our public parking space for there own use, I’ve shared pictures and the only reply I received is “haven’t bee... Read More »
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Complaint
Posted 4/2/2020
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 04/02/20
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FREMONT, CA
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HOA
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Horrible to work with. If I would have saw this first, I would have never purchased the condo knowing the management company is so rude! Hard to deal with, and plain greedy... Read More »
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Complaint
Posted 5/10/2017
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 05/10/17
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PALO ALTO, CA
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Incompetent
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They make lots of errors then bill you for their mistakes. Horrible HOA management company. Owner is snarky and condescending. Takes forever for them to sort out errors. Never call back unless you yell at them to get a supervisor to return the cal... Read More »
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Complaint
Posted 4/3/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 04/03/15
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FREMONT, CA
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WORST COMPANY TO DEAL WITH! NEVER NEVER USE THEM
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I give this company a NEGATIVE rating! I have been calling them to get a refund of my HOA overpayment and until now, 9 months after I sold my condo unit, I have not received it. They have given me all kinds of excuses like the Board of Directors s... Read More »
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Complaint
Posted 1/14/2014
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1 Review
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0 Question
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1 Profile View
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0 Answer
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Trustlinker since 01/14/14
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Terrible - simply terrible.
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I'd like to hear from others who have worked with Mark and his company. Specifically, I'd be very interested if anyone has had to pursue legal action to get HOA funds recovered. Read More »
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Complaint
Posted 6/28/2013
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1 Review
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0 Question
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2 Profile Views
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0 Answer
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Trustlinker since 06/28/13
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perfecting incompetence as a business model
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For 4 months in a row they were not able to correctly process my simple HOA payments correctly (which by the way were mailed through a payment service weeks before the due date). Even after submitting proof they tried to use late fees and accumula... Read More »
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Complaint
Posted 5/1/2012
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1 Review
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0 Question
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27 Profile Views
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0 Answer
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Trustlinker since 05/01/12
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Calling for HOA escrow disclosure pkg
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I must admit, this is a horrible HOA management company to work with. I called all morning during business hours 10-11:45 and was unable to get through to an operator. The greeting said I can email my request to an email, however, the email is inv... Read More »
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Complaint
Posted 1/26/2012
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1 Review
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0 Question
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22 Profile Views
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0 Answer
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Trustlinker since 01/26/12
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DON'T USE THIS COMPANY!
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We have had nothing but a hard time when dealing with Mark and his staff at N A Shades & Associates. Each staff member you talk to gives you different information and nothing is consistent. The staff are nice initially but then became very rude an... Read More »
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Complaint
Posted 12/13/2011
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1 Review
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0 Question
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35 Profile Views
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0 Answer
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Trustlinker since 12/13/11
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The absolute WORST HOA payment company to deal with
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First, I only choose 1 star because there is no option for ZERO stars, they are from any 'star' rating. I am completely shocked this company is in business as their customer service is awful. EVERYONE in the office including Mark the owner or what... Read More »
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