Complaint
Posted 3/21/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 03/21/18
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LENORE, ID
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Terrible Service and follow up.
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I placed my order on 3/5/18 with upgraded 3 day shipping for an item they said was in stock. I have not received my order as of morning of 3/21/18. Men's USA would lie to me that my order had shipped and told me I had to wait for tracking number.... Read More »
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Review
Posted 9/26/2012
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1 Review
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0 Question
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46 Profile Views
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0 Answer
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Trustlinker since 09/26/12
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Good Experience
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My experience at the shop was good. The quality is very good but I liked their appeal very much. In fact, I can rate it around the point of being *excellent* :-)
Nothing much to say about the Service really.. its good but they can certainly impro... Read More »
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Review
Posted 7/30/2012
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1 Review
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0 Question
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78 Profile Views
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0 Answer
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Trustlinker since 07/30/12
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Great and different collection
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Although most men prefer wearing single breasted suits, yet, I have always liked wearing double breasted ones. The double breasted jacket suits my body type better than any single breasted jacket; this is what I have always maintained. Finding a s... Read More »
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Review
Posted 3/14/2012
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1 Review
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0 Question
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112 Profile Views
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0 Answer
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Trustlinker since 03/14/12
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A million times better than MensUSA
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Great and fast service, they have many sizes in store. If you decide to buy a tux or suit within a year they will credit the amount you paid for the rental towards your purchase! Excellent service and quality is 100% good. Very flexible and helpfu... Read More »
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Complaint
Posted 12/7/2011
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1 Review
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0 Question
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136 Profile Views
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0 Answer
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Trustlinker since 12/07/11
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Not happy with suitusa.com
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Not happy at all. I ordered a tuxedo that was 150 count wool, and they sent me a tux that was 120 count. I paid more for the higher count, and unless I noticed and complained (which I did), I would have received an inferior suit for the higher pri... Read More »
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Review
Posted 11/28/2011
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1 Review
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0 Question
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135 Profile Views
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0 Answer
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Trustlinker since 11/28/11
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Great Service
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On 14 Nov 2011, I ordered my second suit from Mensusa. Not only was the price very good, the suit came in 5 days. I live in Hawaii, and that was incredible time. Plus I wasn't charged extra for the expressed shipping. The first suit I got last yea... Read More »
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Complaint
Posted 11/1/2011
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1 Review
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0 Question
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138 Profile Views
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0 Answer
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Trustlinker since 11/01/11
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Review 11/1/2011
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BEWARE!!! DO NOT RECOMMEND DOING BUSINESS WITH THIS COMPANY!!
I ordered my sons suit in a size 10 and received size 12 pants when I contacted the company they lied three consecutive times that the correct size was being shipped and insulted me fo... Read More »
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Complaint
Posted 10/17/2011
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1 Review
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0 Question
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148 Profile Views
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0 Answer
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Trustlinker since 10/17/11
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Review 10/17/2011
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Liars and thieves.
I saw the 100% satisfaction guarantee and believed it. What a mistake.
I returned two suits I had ordered and have received neither a credit nor a response.
Hopefully the CA Attorney General will shut them down
Read More »
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Complaint
Posted 4/14/2011
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1 Review
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0 Question
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152 Profile Views
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0 Answer
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Trustlinker since 04/14/11
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Review 4/14/2011
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Terrible company to do business with. They do not honor what they promise. Their customer service department is RUDE and not helpful. When I ordered the tuxedo for prom 2 weeks prior they were nice and assured me everything would be fine, and my o... Read More »
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Complaint
Posted 3/27/2011
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1 Review
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0 Question
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141 Profile Views
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0 Answer
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Trustlinker since 03/27/11
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Midland, TX
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Review 3/27/2011
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In Feb. I ordered two suits, a navy pinstripe 3 button vested & a 3 button vested light gray pinstripe. When the package arrived it contained only oothe navy suit & no gray & no explanation. I checked my Visa and yes they charged me for both suits... Read More »
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Review
Posted 3/3/2011
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1 Review
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0 Question
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170 Profile Views
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0 Answer
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Trustlinker since 03/03/11
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Review 3/3/2011
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This is a Horrible COMPANY. BUYER BEWARE!!
I bought an item according to the description on MENSUSA website. The item that arrived was not close to what I had thought I had ordered. According to their website I should be entitled to a full refund... Read More »
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Complaint
Posted 12/2/2010
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1 Review
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0 Question
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123 Profile Views
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0 Answer
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Trustlinker since 12/02/10
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Review 12/2/2010
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Absolutely the worst customer service ever! I ordered a Sports Jacket for a holiday party a month in advance. I then waited just about 3 weeks and called to check on the status of my order. I was told that it was a mistake and they would ship my p... Read More »
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Complaint
Posted 6/14/2010
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1 Review
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0 Question
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157 Profile Views
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0 Answer
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Trustlinker since 06/14/10
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Chestnut Street, IL
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Review 6/14/2010
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NEVER BUY FROM THIS COMPANY!!! I tried to return two suits that I bought. Even though the front page of their website states that they guarantee everything 100%, they will NOT GIVE YOU A REFUND! When I tried to email them for a return confirmation... Read More »
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Complaint
Posted 2/23/2010
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1 Review
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0 Question
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167 Profile Views
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0 Answer
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Trustlinker since 02/23/10
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Birmingham, AL
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Review 2/23/2010
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These people are severely retarded and need to be shut completely DOWN. PLEASE DO NOT ORDER from MensUsa. They SUCK, they clothes SUCK, and the customer service SUCK. I don't even know where to start with these ignorant people. I am at a lost for... Read More »
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Complaint
Posted 1/13/2010
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1 Review
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0 Question
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241 Profile Views
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0 Answer
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Trustlinker since 01/13/10
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Honolulu, HI
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Review 1/13/2010
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I experienced a similar problem as others. I ordered a 100% wool suit. I paid a higher price for a wool suit than the cheaper polyester suits they also sell. I received a cheap polyester suit instead of the wool suit I ordered and paid for. When I... Read More »
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Review
Posted 12/8/2009
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1 Review
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0 Question
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159 Profile Views
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0 Answer
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Trustlinker since 12/08/09
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Rockford, IL
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Review 12/8/2009
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My wife ordered me a pinstripe suit from mensusa.com. We are from illinois and did recieve the jacket within about a week. However, during the inspection of the coat, we noticed the seams were coming apart from the buttocks area. Not happy with th... Read More »
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Review
Posted 4/25/2009
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1 Review
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0 Question
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192 Profile Views
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0 Answer
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Trustlinker since 04/24/09
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Review 4/25/2009
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THIS IS A GREAT COMPANY. MY SON'S PROM SUIT WAS SHIPPED ON TIME AND IT WAS EXACTLY WHAT I ORDERED FROM THE WEBSITE. I WOULD GIVE THIS COMPANY MY BUSINESS AGAIN AND I WOULD ALSO REFER MY FAMILY AND FRIENDS. Read More »
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Review
Posted 2/22/2009
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1 Review
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0 Question
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140 Profile Views
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0 Answer
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Trustlinker since 02/22/09
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Los angeles, AL
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Review 2/22/2009
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I just wanted to share my views with the Mensusa.com Company. I ordered 2 top Black tuxedos for my groomsmen last week. It was very nice and I was glad to receive my online purchase of suits within 3 Business days. The service has been good. No on... Read More »
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Complaint
Posted 10/28/2008
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1 Review
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0 Question
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226 Profile Views
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0 Answer
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Trustlinker since 10/28/08
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Review 10/28/2008
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At any cost, stay clear from mensusa.com / Mensitaly.com. These jokers claim that they are Italian. They are about as italian as saying a Ford automobile is assembled in Europe. They have literally ruined my wedding by canceling my order at the ve... Read More »
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Complaint
Posted 4/25/2008
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1 Review
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0 Question
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136 Profile Views
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0 Answer
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Trustlinker since 04/25/08
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Review 4/25/2008
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I ordered a long white coat from Mensusa.com on the 10th. It was said on their site that the item aships within a few days. 10 days later it still didnt arrive. So I did something I SHOULD have done before I placed my $149.00 order with them...I c... Read More »
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