Complaint
Posted 4/19/2021
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 04/19/21
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TOWSON, MD
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Complaint
Posted 4/7/2017
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 04/07/17
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COLTON, CA
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Complaint
Posted 6/10/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 06/10/16
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COLTON, CA
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Worst customer service
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Was in car wreck and car was totaled and told them my car insurance would pay majority of my loan and my gap insurance would pay off the rest. Was month past due and told them I wasnt going to continue pay my loan because cant drive my car and bot... Read More »
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Complaint
Posted 9/20/2010
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1 Review
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0 Question
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207 Profile Views
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0 Answer
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Trustlinker since 09/20/10
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Review 9/20/2010
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I requested a loan modification application and stated to the customer service rep (Yolanda) that I am about to go through a seperation from my husband and I fear that we will not be ablt to continue making payments on our mortgages. Instead of he... Read More »
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Complaint
Posted 5/21/2010
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1 Review
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0 Question
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247 Profile Views
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0 Answer
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Trustlinker since 05/21/10
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Execu Charge, CA
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Review 5/21/2010
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I've been banking with Kinecta for over 20 years. I would give this bank a "zero" star if I could. They used to be a credit union with a high level of integrity, and truly watched out for the best interest of their members. I don't know what's tak... Read More »
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Complaint
Posted 3/9/2010
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1 Review
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0 Question
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233 Profile Views
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0 Answer
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Trustlinker since 03/09/10
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Chatsworth, CA
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Review 3/9/2010
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Getting my mortgage through Kinecta Credit Union was one of the worst mistakes of my life. Theit customer service is horrible. Everytime you call, they give you the run around. When you go to the branch, the bank tellers never smile and always mak... Read More »
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Complaint
Posted 2/5/2010
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1 Review
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0 Question
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247 Profile Views
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0 Answer
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Trustlinker since 02/05/10
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Eagle Rock, CA
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Review 2/5/2010
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I have been a member for over 20 years back when it was Hughes. I use to love the credit union now I feel like I'm dealing with a bank. Read More »
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Complaint
Posted 11/17/2008
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1 Review
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0 Question
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242 Profile Views
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0 Answer
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Trustlinker since 11/17/08
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Torrance, CA
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Review 11/17/2008
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CD and loan rates are average to competative at best. Their customer service is amongst the worst that I have experienced. Most banks give courteous transfers between saving and checking, not Kinecta. If you are off by a penny, they will charge yo... Read More »
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