Complaint
Posted 7/17/2011
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1 Review
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0 Question
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30 Profile Views
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0 Answer
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Trustlinker since 07/17/11
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Review 7/17/2011
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Totally agree with everyone!!!!!... Do NOT use their "services". I had to pay $3750.00 upfront for loan modification.. I was also promised I pre-qualified for a 31% "discount" on mortgage payments from the approved modification... It's going to be... Read More »
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Complaint
Posted 3/11/2011
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1 Review
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0 Question
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42 Profile Views
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0 Answer
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Trustlinker since 03/11/11
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Review 3/11/2011
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DO NOT DO BUSINESS WITH THIS COMPANY...
We hired Guidance Mortgage under the assumption that they knew what they were doing. After receiving an e-mail from Gary Martin of other loan modifications they had performed and the assurance they could... Read More »
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Complaint
Posted 1/18/2011
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1 Review
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0 Question
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35 Profile Views
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0 Answer
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Trustlinker since 01/18/11
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Review 1/18/2011
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In the summer of 2009 a representative of Guidance contacted me by phone 2 different times in an effort to solicit our business. We were falling behind in our mortgage because of my husband's job loss. Getting involved with this group of scam arti... Read More »
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Complaint
Posted 1/12/2011
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1 Review
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0 Question
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58 Profile Views
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0 Answer
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Trustlinker since 01/11/11
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Review 1/12/2011
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Please do not use this company for Loan modifications. In October of 2009,18 months ago we paid guidance Dept relief (which is now changed to guidance tax relief)$3500.00 to help modify our mortgage, It was one of the most painful and agenizing pr... Read More »
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Complaint
Posted 12/15/2010
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1 Review
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0 Question
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36 Profile Views
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0 Answer
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Trustlinker since 12/15/10
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Review 12/15/2010
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THIS IS ONE OF THE MOST UNPROFESSIONAL COMPANIES I HAVE EVER WORKED WITH.
DO NOT USE THEM. They never return calls. They were of no help. They never have any additional information. SINCE THEY CHARGE YOU IN ADVANCE; they keep requesting you sen... Read More »
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Complaint
Posted 11/11/2010
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1 Review
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0 Question
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30 Profile Views
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0 Answer
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Trustlinker since 11/11/10
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Review 11/11/2010
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DO NOT use this company. They illegally charge you a fee up front. They're a scam. They won't send your paperwork to your mortgage company. They won't help you. Everything the other reviewers said is true. Working with them was one of our biggest... Read More »
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Complaint
Posted 10/10/2010
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1 Review
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0 Question
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41 Profile Views
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0 Answer
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Trustlinker since 10/10/10
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Review 10/10/2010
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This company has been the most unreliable organization that I have ever dealt with. They do not hold to their promises, rarely return calls, cost a ridiculous amount of money, make poor recommendations, and cause greater hardship for those with wh... Read More »
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Review
Posted 2/18/2010
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1 Review
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0 Question
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100 Profile Views
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0 Answer
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Trustlinker since 02/18/10
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City Of Industry, CA
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Review 2/18/2010
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THIS COMPANY IS NOT RELIABLE, DOES NOT KEEP THEIR PROMISE TO HELP YOU, CANNOT GET A HOLD OF ANYBODY ALWAYS LEAVING MESSAGES TO LEARN ABOUT THE STATUS OF MY CASE WANTING A MODIFICATION, GUIDANCE DID NOT KNOW THAT MY HOUSE WAS FOR SALE, I AM ABOUT T... Read More »
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