GATpro

3.1 star rating Rating - based on 15 reviews & complaints
We provide game console and pc repairs services.  
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GATpro Categories
Electronic Equipment Sales & Repair

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Customer Reviews, Ratings & Complaints
Complaint Posted 10/5/2010
Review 10/5/2010
***This incident happend in June 2010 and I filed a complaint with BBB but I want the readers to all read this....

My xbox was not starting up and I took it to GATpro to get it fixed. I get the system back and it turns on and reads DVD's but w... Read More »
 
 
 
Complaint Posted 8/30/2010
Review 8/30/2010
GATpro, in Tustin, California is out of business and walked away with many customer's gaming systems; including my childrens. I prepaid for my PS3 repair, and was told the unit would ship back to my home address. AMX has disputed the repair charge... Read More »
 
 
 
Complaint Posted 8/26/2010
Review 8/26/2010
Hello, I just want to add myself as yet another person in the same circumstance as other recent reviewers. I brought my XBOX 360 to them 7/26/2010, they charged my card and claimed they'd ship it back to me, and that I'd have it in 3 days. I never... Read More »
 
 
 
Complaint Posted 8/24/2010
Review 8/24/2010
Just to add to another review and warn anyone shipping their items. GatPro took my new Play Station and my son's Sony PSP, for repairs, then charged my credit card 148.00 in fee's. As stated they are gone, out of business and in possesion of my mo... Read More »
 
 
 
Complaint Posted 8/20/2010
Review 8/20/2010
I feel that one star is too high of a rating for Gatpro. They attempted to fix my PS3 three times (it never worked longer than a day after any repair). The first time they admitted that they did not reconnect the Ethernet cable inside the machine... Read More »
 
 
 
Complaint Posted 8/17/2010
Review 8/17/2010
Yeah, you read that 1 star right. I would have given GATpro 4 stars based on the fact that they were able to fix my 60GB Backwards Compatible PlayStation 3 pretty promptly the first time. However, it broke a week later and I had to send it in agai... Read More »
 
 
 
Complaint Posted 7/6/2010
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Review 7/6/2010
I took my PS3 in for YLOD error. They fixed that but destroyed my blu ray drive making the console useless. When I questioned Chip/Dean (same person, 2 different names) he called me a co**sucker and shouted other profanities and then hung up the p... Read More »
 
 
Business's response - by Chipon 7/15/2010
We are deeply disappointed that Mr. Manville was dissatisfied with the level of satisfaction he desired from GATpro. Although we were unable to repair his Playstation 3 (PS3) gaming system, Mr. Manville was not charged for any services rendered. W... Read More »
 
Review Posted 6/25/2010
Review 6/25/2010
They fixed my ps3 when it got ylod. The worker was very friendly and knew what he was talking about. I send my friends and they also got there ps3 fixed. Great job guys! Keep up the good work! Read More »
 
 
 
Review Posted 6/8/2010
Review 6/8/2010
Xbox 360 got red rings and after sent into gatpro it is running like new. They fixed same day they got xbox and sent it back to me too. Modern warfare is a lot of fun with friends! I am glad I found u guys! Read More »
 
 
 
Review Posted 6/5/2010
Review 6/5/2010
This company is incredible! I've had my son's Xbox fixed by Microsoft twice and once by some company in Pennsylvannia. Each time I was not to impressed about the service I received from each company. I was blown away when I sent my son's xbox into... Read More »
 
 
 
Review Posted 5/28/2010
Review 5/28/2010
Incredible service! I sent my Xbox 360 in for repair. I was a little nervous at first since I live in NJ, pretty much on the other side of the country. I did not want to give microsoft another penny though so I decided to take a chance. Boy am I g... Read More »
 
 
 
Review Posted 5/18/2010
Review 5/18/2010
The person in the store knew what he was talking about. He clearly explained the problem with our Xbox 360 and fixed the problem in 3 hours. I am very thankful to you for fixing my Xbox. Read More »
 
 
 
Review Posted 5/17/2010
Review 5/17/2010
My son's Xbox 360 stopped reading games a little over a year after we bought it. I called Microsoft and they wanted to charge me $100 plus shipping both ways to fix it! One of my son's friends had brought their system into gatpro and had nothing b... Read More »
 
 
 
Review Posted 5/15/2010
Review 5/15/2010
My son stuck two nintendo wii games in at once and then we could not get them out. I even tried sticking a butter knife and and finally got the discs out, ruining the discs in the process. Afterward the wii would not play any of our games. The tec... Read More »
 
 
 
Review Posted 5/6/2010
Review 5/6/2010
Excellent service! I mailed my PlayStation 3 into gatpro for repair after many local repair shops had failed in fixing my PlayStation 3. The staff was knowledgeable and they were able to diagnose and fix the problem the same day they received the... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (949) 648-7775 Address   14661 Myford Road Suite C-103
Tustin, CA 92780
Website   Email  
Contact   Arthur Dean Other  
 
 
 
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