Complaint
Posted 4/27/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 04/27/16
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POTWIN, KS
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Complaint
Posted 1/28/2014
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 01/28/14
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Would never use again!!!
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I don't understand why this place is still in business. They are horrible!! They are quick to process your credit card and then sit and sit on your order. When you call to find out why you haven't received your order by the promised date, you get... Read More »
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Complaint
Posted 1/28/2014
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 01/28/14
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SCAMMERS
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I bought this machine (A30T) in December, after assembling it did not work, the belt wasn't turning on. After staying on call and troubleshooting with the Technician at EPIC and opening screws and hood and everything, he declared that Machine Cont... Read More »
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Complaint
Posted 12/18/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 12/18/13
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Extremely poor service
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I bought a deluxe treadmill from Keys fitness which went out of business and WWW.fitnessblowout.com agreed to honor warranty. I started the process of getting an appointment to get it fixed on 11/29/13 and it is now 12/18/2013. After 2 email reque... Read More »
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Complaint
Posted 7/12/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 07/12/13
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mixed review
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My experience was mixed. I purchased a remanufactured Life Fitness™ Commercial CT9500HRR elliptical trainer. The machine came three months after I ordered it; when I wrote on several occasions to ask when it was coming, I was not ignored (can’t re... Read More »
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Complaint
Posted 6/14/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 06/14/13
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Not Worth the Aggravation!
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So far, I have made two purchases from Fitness Blowout, well, because I am cheap and want a good deal. You get what you pay for. Aggravation! First purchase; it took me two months to get the FreeMotion Elliptical I ordered because the sales person... Read More »
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Complaint
Posted 5/28/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 05/27/13
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Complaint
Posted 3/8/2013
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1 Review
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0 Question
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23 Profile Views
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0 Answer
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Trustlinker since 03/08/13
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They get an F- in my book
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I agree with all these reviews. I think the positive review was written by someone that works in the company. I still haven't received my order 50 days later :( I took matters into my own hands when I wasn't getting answers or responses for that m... Read More »
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Complaint
Posted 11/28/2012
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1 Review
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0 Question
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57 Profile Views
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0 Answer
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Trustlinker since 11/28/12
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Wow, really?
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I placed an order on 11/04/2012 and everything went extremely well. Brandon was my sales representative and he was extremely nice and professional. I was informed that the equipment would ship within 2 weeks. We discussed this over and over. He as... Read More »
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Review
Posted 11/25/2012
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1 Review
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0 Question
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55 Profile Views
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0 Answer
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Trustlinker since 11/25/12
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Great Service
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I have read all the terrible reviews but I have had just the opposite. I have ordered twice from the company and the experiences has been wonderful. I have a recumbent exercise bike and an upright bike. Both are what I use in the gym and they have... Read More »
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Complaint
Posted 6/28/2012
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1 Review
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0 Question
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73 Profile Views
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0 Answer
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Trustlinker since 06/28/12
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Do not purchase from this company
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I purchased a LifeFitness 95RI bike. After delivery the tension on the bike was way too high. I called the Alan who sold me the bike and he said he was working on getting it fixed. All of a sudden he stopped working there. So a 3 month warranty I... Read More »
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Complaint
Posted 3/20/2012
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1 Review
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0 Question
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133 Profile Views
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0 Answer
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Trustlinker since 03/20/12
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Do NOT buy any products from this company!
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We bought a treadmill from Fitness Blowout almost two years ago. It has been non-working more than it has been operable. There is NO customer service. It is impossible to reach a live person, and no voicemails are ever returned. If you check them... Read More »
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Complaint
Posted 12/28/2011
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1 Review
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0 Question
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105 Profile Views
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0 Answer
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Trustlinker since 12/23/11
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Russellville, KY
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Customer service
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I tried for close to 3 months to get a defective treadmill belt replaced. When I called originally I really just needed measurements as I wasn't sure it was a warranty issue anyway. After 3 months and sending my third set of pictures the complaint... Read More »
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Complaint
Posted 9/26/2011
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1 Review
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0 Question
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97 Profile Views
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0 Answer
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Trustlinker since 09/26/11
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Review 9/26/2011
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Do not buy from this company they are scam artist. I called and ordered a treadmill in late August but changed my mind within an hour of ordering and cancelled my order. It is almost October and got a bill in the mail for over a thousand dollars f... Read More »
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Review 6/15/2011
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Do not buy from this company- (Super Jim Rosen)!! I bought a treadmill and the arms detached from the base (actually ripped off the base), after little use. The treadmill was poorly manufactured and they did not stand behind their warranty. Read More »
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Business's response - by Fitness Blowouton 9/7/2011
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We apologize for any inconvenience. We warranty the welding for the lifetime of the machine. Our customer has been instructed to have the unit rewelded and we will reimburse the cost. Our warranty policies and protocols are outlined on the policie... Read More »
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Review
Posted 3/29/2011
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1 Review
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0 Question
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99 Profile Views
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0 Answer
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Trustlinker since 03/01/11
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Review 3/29/2011
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I purchased a remanufactured LifeFitness treadmill in January, 2011. Invoice 104930. I read the BBB rating and thought, "How bad can a B rating be?" Then after placing the order, I went back and read about 16 horrendous reviews. I became very skep... Read More »
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Review 3/24/2011
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Horrible experience. Don't use this company. Here is what happened to us: I called Fitness Club Warehouse/Fitnessblowout.com in August 2010 to inquire about a treadmill. I made sure the sales agent knew that it was for an apartment complex exercis... Read More »
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Business's response - by JimRon 5/12/2011
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We apologize for any inconvenience. We painstaking hand pick each product on our and only select the top brands in the industry. As with all things mechanical, occasionally a unit may require service or a component may need to be replaced. In our... Read More »
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Review 3/16/2011
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DO NOT PURCHASE ANYTHING FROM FITNESSBLOWOUT. They have the WORST Customer Service possible and I do not know how they stay in business.
On February 15th, I placed an order with a sales rep (Alan Layfer) for the NT Fold-Away Treadmill as well as t... Read More »
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Business's response - by JimRon 5/12/2011
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We are committed to our valued customers, and are taking immediate corrective steps to regain confidence in us. We have begun putting a comprehensive plan in place to provide better and more-timely information to you, more tools and resources for... Read More »
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Review 1/24/2011
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This is my nightmare with these folks. As indicated they do bill the same day. I was told that I could expect shipping in 2-3 weeks. I rec'd a phone call that said my item was damaged in shipping process, it was the last one, and that it had to be... Read More »
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Business's response - by JimRon 5/16/2011
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We are committed to our valued customers, and are taking immediate corrective steps to regain confidence in us. We have begun putting a comprehensive plan in place to provide better and more-timely information to you, more tools and resources for... Read More »
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Review 12/27/2010
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DO NOT DO NOT DO NOT DO NOT PURCHASE ANYTHING FROM Fitness Blowout/FreeMotion UNLESS YOU ENJOY LIVING THROUGH A NIGHTMARE!!!! Has anyone noticed that although the complaints below date back to 2007, the company responses are all dated 11/18/2010??... Read More »
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Business's response - by JimRon 5/16/2011
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We apologize for any inconvenience. We painstaking hand pick each product on our and only select the top brands in the industry. As with all things mechanical, occasionally a unit may require service or a component may need to be replaced. In our... Read More »
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