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Review 9/8/2011
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Unfortunate experience with customer support and product. I bought a really poor quality NEWAIR air conditioner that is basically their own in house brand. Item did not cool after 3 attempted days in 100 degree heat. Customer support was very unwi... Read More »
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Business's response - by Ronnie D.on 10/5/2011
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We have a 100% satisfaction guarantee on our NewAir air conditioners. We offer free return shipping and we also extend our return policy to 60 days in order to give our customers plenty of time to make sure they're satisfied with the product. I'm... Read More »
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Review
Posted 12/29/2010
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1 Review
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0 Question
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39 Profile Views
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0 Answer
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Trustlinker since 12/29/10
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Review 12/29/2010
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As far as a purchase goes Air and Water is the only place that I would suggest to buy this product from. I have spent the majority of my career in and around retail so I have been known to be critical when it comes to operations and customer servi... Read More »
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Review
Posted 9/2/2009
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1 Review
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0 Question
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87 Profile Views
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0 Answer
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Trustlinker since 09/02/09
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San Juan Capistrano, CA
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Review 9/2/2009
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I must admit, I initially went to Amazon before ultimately making a purchase at Air & Water, and I am glad I ended up at Air & Water. The home page at Air & Water is filled with choices and links to just about every cooling and heating product you... Read More »
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Review
Posted 9/2/2009
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1 Review
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0 Question
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103 Profile Views
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0 Answer
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Trustlinker since 09/02/09
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Irvine, CA
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Review 9/2/2009
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My parents live in Oregon and during that super heat wave in the Pacific Northwest that happened a few weeks ago, places like Lowe's and Home Depot were running out of stock on ACs and fans on a daily basis. All my parents needed was a small air c... Read More »
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Complaint
Posted 8/31/2009
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1 Review
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0 Question
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63 Profile Views
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0 Answer
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Trustlinker since 08/31/09
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Greensboro, NC
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Review 8/31/2009
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Our office pool purchased the New Air AI-100S Portable Ice Cube Maker in the spring of 2008. By January 2009, the fan on the unit stopped and it no longer made ice. Contact was made with the company and we were told to return the unit for a replac... Read More »
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Complaint
Posted 9/17/2007
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1 Review
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0 Question
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68 Profile Views
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0 Answer
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Trustlinker since 09/14/07
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Review 9/17/2007
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I purchased a Dimplex DGWH4031. It was advertised to heat a garage to 400 sq. ft. I have a garage that size.
I contacted the company and was assurred " if, it didn't work; that, I had a money back guarantee. " It didn't heat the garage.
I cont... Read More »
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