|
|
Zero stars - Horrific customer service
|
Never recieved the product that I ordered. Tried to work with John in customer service to work out what happened and asked to even come to a compromise (perhaps a discount to get it re-sent) but he could not be bothered. He was not even the least bit apologetic that the package was not received. I truly could have been at least let down easy with an "I'm so sorry about the package loss, but there is nothing I can do on my end." No, he could not have cared less about whether the package arrived...just got his money and moved along.
I attempted to leave a review on BBB, but John told them I was not a customer. I have an $80 receipt and string of rude emails to prove otherwise. In a million years I would not go back to this company. Customers are not this business's priority. F.
|
|
|
|
|
|
|
|