Brenda L.'s review of Vista Home Improvements

Vista Home Improvements

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Customer Reviews & Ratings
Complaint Posted 7/5/2012
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AVOID this company!!!!
This company preys on seniors - they do shoddy (at best) work and buffalo their way to getting seniors to hire them. My mom made the HUGE mistake of hiring them to fix her garage door. Not only did they charge her far more than necessary, she is STILL having to call them repeatedly to get them to install the light that ALWAYS go with automatic garage doors, and repair the HOLES they put in her garage wall and reconnect the light (that was always there & working) they disconnected when they did their lousy job in the first place.

When they initially gave her the price, she said she didn't want to do the job because her husband had just passed away and her finances were in question. The idiot sales guy PROMISED her they'd finance the job and pretty much strong-armed her into signing on the dotted line. When I heard about it that night I advised her to cancel right away. She called @ 7 a.m. the very next morning and told them to cancel it. But instead the idiot showed up with a work crew and basically guilted her into allowing them to start the project.

He submitted her financing to Wells Fargo who DECLINED the application! Then he did all this fancy footwork to try and get her approved. She finally paid the bill in full with a cashier's check - and then received notice that she OWED money!!! What a stupid bunch of people! She finally got that settled after NUMEROUS phone calls.

Now she's STILL having to call to get them to finish what they started and clean up their mess.

AVOID VISTA AT ALL COSTS!!!!

And as far as how many "stars" - they don't have a minus mark so I had no choice but to choose one star, but believe me that is way more than they deserve!
 
 
 
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Additional Business Information
Hours   Phone   (877) 618-4782 Address   6919 Valjean Ave
Van Nuys, CA 91406
Website   http://www.vistahomeimprovements.com Email   info@vistahomeimprovements.com
Contact   Stephen Ritz Other  
 
 
 
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