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Joshua Willis
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When it comes to purchasing a home or refinancing, I would highly recommend that you work with Joshua Willis at Vault Mortgage Group! My husband and I originally purchased our home in August of 2011 thanks to the assistance from Mr. Willis. This was our
first purchase and we were excited and nervous at the same time. He reassured us that we could get pre-qualified and make the process easier while looking for a home. He walked us through the required documents and explained every detail that we had questions
about.(I must admit that I am the type who asks several questions and I like to research different information.) He was patient and collected all of our information. He also responded promptly to emails and returned phone calls in a timely manner. As time
passed and interest rates dropped, we decided to refinance to get a lower interest rate and to save thousands of dollars. Once again we worked with Mr. Willis. We collected all the required documents that he requested and he worked with his department to get
the documents processed. He contacted us and informed us that the refinance was approved and thanked us for working with them for a second time. This refinance lowered our mortgage payment and interest rate. As of 2014, the property value in our area drastically
increased and we were curious to see if we could be qualified for a refinance under a conventional loan. Mr. Willis explained that it was a much more challenging process, but that it could be done. He provided information explaining the process and how it
would eliminate the PMI. We also found out that we could have access to money to remodel our home or pay off debt. Once again my husband and I collected the required documents and submitted them to him to be processed. The conventional refinance was approved
and we closed towards the end of August 2014. This conventional refinance decreased our mortgage payment, eliminated our PMI, and allowed us to remodel our home. We humbly thank Mr. Willis for his dedication to make sure that the process was handled professionally
and within a reasonable timeframe. His work ethic clearly shows that he cares about all of his clients. We recommend all of our friends and family to Mr. Willis because he has earned our trust and loyalty! Mr. Willis is allowing people like us to create a
foundation by owning our home and having assets, which will provide our family with financial stability and wealth! Love, The Tucker Family
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