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Review 12/8/2010
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I went to valley hi in victor ville at the end of November. After working with me and a lot of discussion, we made a deal. Even though I was going to be the one paying for the car, my mother was the one that was being financed and income was an issue but they made it work. i drove away with the car. About 3 or 4 days later someone calls me to tell me that there was a problem and the bank was not accepting the loan but could offer me a different deal. My monthly payment would be going up and i didnt want to take the deal. When i went in the next day, Larry Ojeda told me it was fine and we could continue with the original deal. All i needed was to bring proof of insurance and everything would be fine. I had the car insured, but before i could bring in proof to the dealer, They start calling. I was away with my soccer team at an away game which i coach and I was not available . When I finally get back and go into my second job later that night, I am told that The dealer has been calling a numerous amount of times looking for me. A couple of different people called my work asking when i was working? when I was scheduled next? and after knowing i wasnt there at that time,an knowing that my co workers can not give them or anyone that info, the phone calls continued. From what i was told is that the dealership reps wanted a corporate number and even called around other stores looking for me.They grew frustrated and were being very rude. That words were exchanged. They got a hold of my mother but that wasnt enough apparently. Later I called and no one knew who i was and were not aware of any problem. The next day I knew something was wrong obviously so I was on my way to the dealer when I get a phone call from them that the deal again didnt go through and either i took the second deal they offered or i bring the car back. I was giving the car back. I gave a 5,000.00 down payment and was told that I would get all the money back except 500.00 that they would be keeping for their trouble i guess, which I was never told about. I spoke to Larry again and other people saturday Dec. 4th when i went in. Larry told me that they would refund all the money and gave me his word I could pick up a check Monday DEC. 6th. I went in Monday dec 6 at about 4:00pm. He tells me that he said to come in at 6 not at 4. some finance guy told me 4 but that didnt matter. unable to go back that day I returned the next day dec 5th. I go in and i am told that i need proof from the bank that the check was cashed and missing from my account. Thinking they might I brought in a print out. Well that document wasnt enough I told Larry I would go back to the bank and return in one hour. I went back again and gave him the documents. He went into his office and never returned. I growing very impatient called another guy over and asked him to tell me the truth. \"I know my check isnt here right?\" i said. He told me \"no it is not\".I had dealt with him before and after talking a bit he tells me to come back the next day but to ask for him and he would take care of it. on dec 8th I am told that Larry lost the paper work i gave him only the day before and need new ones.if I didnt bring them in by 430 that day I would not be getting my check that day either. It is Dec 8th and I still have have not received my money back.I gave the car back and all i want is MY money back. They are treating me like i did something wrong. When all i did was do everything they have asked of me.
I am stressed and very frustrated. Dont know what to do anymore. I go to School full time and have two jobs. I dont have the time to go back and forth anymore. Its a big chunk of my money that I need for school.I just want my money back
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