jaime r.'s review of Spark Networks, Inc.

Spark Networks, Inc.

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Complaint Posted 3/17/2012
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Christian mingle uses fake profiles
I received a profile with a picture of a female "member" who shall we say, was not dressed very Christian like. At that time I thought it was suspicious but left it alone. A couple of weeks later I came across that SAME EXACT picture on a bing image search-wich by the way had nothing to do with my search entry, seems like every image search you make comes back with a half naked woman no matter what you search for- anyhow, I recognized this image and clicked on it.Turns out she is a hiphop "booty" model who is dating some dude who plays for an nba team. This is NOT the only incident like this by far. I see that the company is keeping its eye on this site and is responding with lame answers. I cant wait to hear what kind of excuse they will make up here, but Ill take a guess- "Were sorry that you feel that way.We at sparks network try to review every profile to make sure our customers receive only the highest quality product possible. We can not know beforehand if a user uses a photo that is not theirs or maybe just maybe that booty model is looking for a Christian man on the side while shes dating someone else.
 
 
Business's response - by Emily V.on 3/25/2012
I apologize for any hassle you experienced. I can assure you, we are doing our very best to protect our members from such users. We actively prevent them from joining our site and remove them as quickly as possible if they slip through our filters. It is impossible to catch everyone, but we are conscientiously improving the measures we have in place. You are welcome to report anyone that you are suspicious of and we will gladly review the account. ChristianMingle.com offers free toll free support at any time to any customer by calling 1-800-942-6196. Members may also contact Cara@christianmingle.com at any time via email to submit feedback, reports of such inappropriate users, or receive any assistance with the site. We appreciate your efforts that aid us in this process.
 
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Additional Business Information
Hours   Phone   (323) 658-3000 Address   8383 Wilshire Blvd Suite 800
Beverly Hills, CA 90211
Website   http://www.spark.net Email   evarney@spark.net
Contact   Emily Varney Other  
 
 
 
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