Tootsaz's review of Scrubs Plaza

Scrubs Plaza

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Complaint Posted 2/25/2013
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Incompetent
Not sure about the quality of the product, but the customer service is textbook incompetent. I ordered 2 pair of shoes and here it is 14 days since receiving order confirmation and THEY JUST SHIPPED THEM. The shoes are to go out TOMORROW. I should have them in THREE DAYS at the latest. Guy told me "sometimes this happens". Please know, I called them one week ago wondering why I had not rec'd shipping info. I was told one pair was out of stock in my size. At that time, I asked for a size larger (which he verified was in stock). CSR then told me they would ship tomorrow (2/19/13)... Here we are 2.25.13 and they will not go out until tomorrow..... Unless I come back to update this, please assume quality of the products is acceptable as I am writing this prior to actually receiving the items. Will not use them again due to very poor customer service.
 
 
 
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Additional Business Information
Hours   Phone   (213) 747-9979 Address   1135 1/2 South Los Angeles Street
Los Angeles, CA 90015
Website   Email  
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