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Horrible, horrible, HORRIBLE!
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These people SCREWED me! At the end of April, the air conditioning on my 2003 Mini Cooper failed. My usual mechanic was on vacation and referred me to this place. Heros (an owner) told me the compressor had failed, and needed to be replaced, which he did, along with a freon charge, billing me for $1247.00. The AC worked for about 3 weeks, then gradually began to fail, the air getting warmer and warmer. When I took it in, Heros tried to blame the failure on me for driving the car over a bump and damaging the compressor. It was only when I took the car to another mechanic (an expert in car AC) who reported no, the compressor was NOT damaged. He said it failed because Heros had hooked the brand new compressor to the existing, nearly 12 year old system. Car AC is a closed system. Unless it is evacuated perfectly (almost impossible to do with a car this age) then debris and metal shavings quickly foul the new compressor. In order to do the job properly, a WHOLE NEW system needs to be installed...condenser, hoses etc. San Marino had NO idea how to properly install AUTO AC...but instead of just telling me this, they took my money, then tried to blame their incompetence on me. I had to pay an additional $1600 to get the AC fixed PROPERLY. Please...DO NOT give these people your business!
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