Bruce H.'s review of Rhino Mart Wholesale Distribution

Rhino Mart Wholesale Distribution

         
Customer Reviews & Ratings
Complaint Posted 4/27/2011
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Review 4/27/2011
Buyer Beware!! Rhino Mart in not the company they claim to be! We are a small husband/wife owned business just starting out and this experience will be a lesson learned. We placed an order on 3/6/11 for $155.18 and was told it would arrive around 3/11/11. As of this date (4/27/11), we received only one item for $13.48 and as many other businesses have experienced, I'm assuming we've been ripped off. You cannot reach anyone at this company by phone or e-mail as phone numbers have been disconnected and e-mail boxes are full. The dishonest portion to this scenario is that they actually show FedEx tracking numbers on the order as being "initiated" but that is all. I was told by Mario that he could not understand why the order had not been picked up from their warehouse and blamed that on the earthquake in Japan as some of the products may be coming from there. I contacted FedEx and they informed me that this company doesn't even have an account with FedEx which means they have to take package(s) to a FedEx Store just as the general public would have to. Really! A wholesale company without an account with a delivery/shipping company...Yea right! My new small business has been scammed right from the beginning for $141. A complaint was filed with Better Business Bureau with no response from RhinoMart. PLEASE...do not take a chance on doing business with this so-called company....as they will take your money and run just as they have done to so many other people. Company Rating is "ZERO"....
 
 
 
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Additional Business Information
Hours   Phone   (909) 287-0911 Address   14175 Telephone Avenue Suite R
Chino, CA 91710
Website   http://www.rhinomart.com Email   sales@rhinomart.com
Contact   Drawlon Tsang Other  
 
 
 
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