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Review 3/31/2010
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I used a broker to find a good car shipping company for my move across the country from MA to CA. I paid the broker $165 and the actual shipping company $725 which I found to be very reasonable after receiving many quotes that ranged anywhere from $699 to over $1000. Jay was my contact and he was a very nice man. Since the roads are so narrow by my house, the carrier truck wouldn't fit, so we met at a Walmart 5 min from my house. It was raining pretty bad and Jay was an absolute gentleman - he opened the car door for me and helped me with my umbrella. He shook my dad's hand. Jay had me walk around my car with him while he took pictures and documented the condition the car was in. He made sure I agreed with the condition and then I signed the papers and off the car went! I was told it would take approx 7-10 days to get to the West Coast but it was early- it only took 6 days! I was very impressed. I was even more impressed that Pioneer Auto Express Corp had no problem holding my car for an extra day at no charge since I had a flight delay. Jay assured me it was no problem and that someone would give me a call back the next day. Sure enough, I got the phone call exactly when Jay told me I would and my car was delivered soon after in excellent condition. I highly recommend this company. Great customer service from everyone I spoke with there and if you are lucky enough to get Jay, he is a gentleman!!
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