David S.'s review of Perris Tires & Wheels Inc.

Perris Tires & Wheels Inc.

Preferred Members
A & A Transmissions
5.0 star rating 2318 miles Hot Deals
Top Tech Auto & Sons
2326 miles
San Dimas Auto Body
2351 miles
Imperial Auto Body & Paint
5.0 star rating 2371 miles
         
Customer Reviews & Ratings
Complaint Posted 9/10/2011
. 1
. 0
Review 9/10/2011
My car broke down Wednesday of last week so I towed it to Perris Tires & Wheels. I called late Thursday afternoon to get a report but was told to "call back in 20 minutes." I call but I’m then told to call back later. I call later and I'm told I will be called back, so I wait but they never call me. Friday I call and I’m told: "Damien is on the other line, call back in 20 minutes." I call back only to be told "Damien will call you back before 7." I call at 6:55 and I’m told that they won't know anything about my car until the next day but if I needed it that night I could pick it up. I reply, "I can't pick it up, it doesn't run." I’m then told, "Ok we'll call you back tomorrow." All weekend, no calls. Tuesday I call and I'm told "Damien knows what's going on with your car, he'll be in at 10." I complain that I've been told the same story since Wednesday. He says "give me your number, I'll make sure he calls as soon as I see him." I give my number but decide to go there and get answers in person. I arrive at 10:30, no Damien. I speak to the man from the call and he asks me to keep my car there another couple days. I tell him I'd give them until 1pm to get back to me. I return at 12:30 and ask the receptionist: "Is Damien here?" He replies "Damien? He doesn't work on Tuesdays." I tell him I need to move my car and I then learn it is no longer in the garage to be worked on but is now in the front as he tells me and hands me the key. I then get it towed to another car shop.
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (951) 657-0130 Address   3575 N. Perris Blvd. # A
Perris, CA 92571
Website   Email  
Contact   Ramiro Rubalcaba Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.