Luc L.'s review of PC Planet Systems, LLC

PC Planet Systems, LLC

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Customer Reviews & Ratings
Complaint Posted 2/13/2010
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Review 2/13/2010
I placed an order with PC Planet Systems, only to have nothing happen for 10 days. After sending an email with questions about my order, they told me it was not in stock and canceled it. I'm not going to reorder, because the price went up $30 in the 10 day span. I do not rate this company high reliability wise. Their customer service is severely lacking.
 
 
Business's response - by sperezon 1/17/2011
The complaint is untrue on behalf of this customer. All units are available if the unit ordered is not in stock we notify the customer immediately via email. We do not wait 10 days or even 3 business days. We notify asap. Once we have stock available of the unit this customer has ordered we email the customer to notify of availability.
 
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Additional Business Information
Hours   Monday Through Friday 09:00 AM PST 05:00 PM PST Live Online Support 24/7 Phone   (877) 278-9108 Address   2973 Harbor Blvd. Suite 379
Costa Mesa, CA 92626
Website   http://www.pcplanetsystems.com Email   info@pcplanetsystems.com
Contact   Sandy Perez Other  
 
 
 
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