Ebrahim M.'s review of NuEra Telecom

NuEra Telecom

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Complaint Posted 1/9/2012
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I had the same experiences as others explained (should have red this forum before signing up!) I Tried several times to contact them to cancel my account. After a week, an agent called me and offered me cheaper rates (still far from what I was promised). I said no and asked him to cancel my account. Another agent called me today and told me that I have a outstanding balance of $17. I told her that take it from my $39 deposit and refund the rest. She said it is not possible. I have to pay the bill so that she can cancel the account. I told her that I will not pay the bill until I see my money back to my account. She said: so you are not going to pay your bill? and I said not until I get my deposit back. Not sure what they would do, but I am not going to give them another $17!
 
 
 
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Additional Business Information
Hours   Phone   (877) 859-4385 Address   PO Box 190959
Miami Beach, FL 33119
Website   http://nueratelecom.net Email   mp@nueratelecom.net
Contact   Monica Polo Other  
 
 
 
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