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Review 2/28/2011
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on their website, they stated you will not be charged for the 1st month of service. I looked at my charge card on the same day, they charged me three times in the amount of 10.99 each time, and on my monthly billing statement they showed charging me for the 1st month. I called quite angrily when I saw they had violated their rules/contract..they messed up my account and email on purpose and charged me again. I had to call them back three times to have the service reconnected. Each and every time they said they would take care of the billing issues and they lied, they just billed me again. They aalso went in to my netflix account and altered my email and pass word so that i could not access it. I feel they did all of this because I called and was mad because they started charging my account and credit card.this all happened between 2/27/2011 and 02/28/2011. I have copies of all the issues saved from the internet. I am concerned if i contact them again with my complaint, they will do further damage to my computer and place additional charges on my credit card.
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