Business's response - on 8/6/2011
|
Customer was provided a discount and white glove service for replacement. Customer was upset due to transit time of white glove delivery. White Glove transit time is clearly listed our site as:
White Glove: Delivery usually takes between 1 and 4 weeks from the time the items leave the warehouse. Your order will travel through a nationwide network of professional moving companies who will handle your item(s) with the utmost care. You will be contacted for a delivery appointment when your order reaches the delivery agent.
|