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Meritline is great. I've shopped with them for many years and will for many more.
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I have been shopping Meritline for many, MANY years now. I have always been happy with their products. Some have been cheap but then so were expectations when you pay less than $1 for something. Other things though have been totally worthwhile: hdmi cables,
network cables, pocket knives, CREE flashlights, antenna's, batteries, headband flashlights, pocket credit card knives, tools and so much more. The list goes on and on and again, i've always been happy. On the very rare times that i don't get an order (because
the vast majority of their product comes straight from China and takes 6 - 12 weeks to arrive) i would make contact with customer service. They always ask to give it more time which i do. Once that time comes and goes i contact them again and they will offer
to reship or refund. It's now been so long since i placed the original order i figure "what the heck" and i reorder. Product usually comes this second time around. Only 2 times did the order still not show and Meritline was quick to refund my money. My only
2 complaints... 1... if you change your email address Meritline is unable to change your email on your account. Instead, you are forced to create a NEW account. You wind up losing your entire previous purchase histories. You can print them off but what good
is that? I find it amazing that in todays world, they can't simply go into your profile and change your email address. NOPE. The second thing i really dislike is the sheer length of time it takes for items to arrive. Again, i get it's coming from China, but
still.... packages should not take 30 - 60 days to arrive and that often is the case. A rule of thumb... you'll get a decent product from Meritline. I've always gotten decent customer support when needed. But, do not order anything if you are in a hurry! I
have and will continue to shop with Meritline. Now... if only they would fix the problem and allow email changes on existing accounts vs. forcing customers to make new accounts... then i would be very, very happy.
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