Todd G.'s review of LawCrossing.com

LawCrossing.com

         
Customer Reviews & Ratings
Complaint Posted 4/8/2013
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LawCrossing is a Scam
I decided to take advantage of the 3-day trial. I signed up, but did not receive any sort of email confirmation. I found that LawCrossing had hundreds upon hundreds of redundant listings. For example, if AT&T had at some point posted a job listing, LawCrossing
would show that listing dozens of times, each time with a different town or city in my metro area (i.e., a single job posting that probably originated from Indeed at some point may count as 50 unique job listings with LawCrossing). I went through hundreds
of LawCrossing listings and did not find anything that looked remotely fresh. Accordingly, I tried to cancel one day after signing up. The website states: "If at any time during your membership with us you are not satisfied for any reason whatsoever please
contact our customer service department." (http://www.lawcrossing.com/lcguarantee.php) So I clicked on the "Contact Us" page (http://www.lawcrossing.com/lccontactus.php). On that page, the only options were to send a comment through a form or to use the "contact@lawcrossing.com"
email address. So I sent a email requesting cancellation. I never received a response so a few days later I sent a second email requesting confirmation. No response. Nothing showed up on my credit card statement so I thought nothing more of it. Then a few
months later, monthly charges of $30 or $40 started appearing on my statement. I disputed the charges and LawCrossing responded by claiming that, although they had obviously received my written cancellation notice, I had not called the telephone number that
in my opinion they work so hard to conceal. In my opinion, they are obviously quite practiced in this response. My bank ate one of the charges and disputed the others, but in my opinion this indulgent approach by my bank is exactly what allows rackets to perpetuate.
 
 
 
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Additional Business Information
Hours   Phone   (800) 973-1177 Address   175 South Lake Avenue Suite 200
Pasadena, CA 91101
Website   http://www.lawcrossing.com Email   carleen@er.org
Contact   Carleen Trapp Other  
 
 
 
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