Susan W.'s review of Kota Sports

Kota Sports

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Complaint Posted 6/20/2011
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Review 6/20/2011
My son ordered a custom Scooter from Kota Sports/Scooter on April 1st. They were quick to charge my credit card $338.70 - within 24 hours - but only sent the Scooter after I threaten them with Better Business Bureau, Police Report and Small Claims Court. We attempted to contact Kota by email and phone calls every other day when it got to be 4 weeks after the order was placed and we were still waiting. We received one phone call that it was ready for shipment and a handful of email responses all saying the same thing - in the process to be shipped. Waited 2 more weeks and still no Scooter. That's when I mentioned the above action. Low and behold Scooter arrived on May 28th. Does it really take 8 weeks to build a Scooter - they are a complete scam!!! They also lied on the Better Business Bureau Company Response. Do not do business with Gary or Dakota - Kota Sports/Scooter.
 
 
 
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Additional Business Information
Hours   Phone   (951) 241-0841 Address   34925 El Dorado Road
Lake Elsinore, CA 92530
Website   http://www.shop.kotascooter.com Email   customersupport@kotascooter.com;gschuetz@ratjuice.com
Contact   Gary Schuetz Other  
 
 
 
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