Ingrid C.'s review of Kleritec

Kleritec

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Customer Reviews & Ratings
Complaint Posted 1/18/2012
. 1
. 0
Business Dealings are not honest
I agree with many of the previous reviews. I was called and offered a good deal on some craft supplies for our preschool (approx. $250). Received the supplies and paid the bill. Six months later I get a phone call saying the items that were on back order on now in and ready to ship. They said they told me about the backorder items--never happened. The box arrives and a week later a bill arrives (approx $300). Long story short every 6 months I get a phone call or a box---have repeatedly said no more and they continue to send box--latest box is over $900---that includes shipping! There is no way the merchandise is over $800!! I returned the box and they proceeded to refuse it and it is coming back to me. We are a small school--we do not have the money to pay for this. They keep telling me this is the last one. Beware of "good" deals.
 
 
Business's response - by Crystal F.on 1/25/2012
Ingrid, thank you for your recent feedback regarding your experience with our company. Our customer service department is always striving to find new and better ways to help our customers with any problems, and we hope that we are able to help you with any questions or problems you have. Customer service is our priority, and we encourage you to contact our customer service department with this complaint and we will be happy to help you with a resolution the same day. Our website also offers a section for customer feedback if you visit kleritec.com. We look forward to working with you and helping you to resolve this complaint as soon as possible.
 
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Additional Business Information
Hours   7:00AM to 3:30PM Phone   (818) 233-0447 Address   15823 Monte Street #101
Sylmar, CA 91342
Website   http://www.kleritec.com Email   kleritec@gmail.com
Contact   Crystal Finer Other  
 
 
 
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