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Follow Up Review...NOT GOOD!
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What can I tell you...we started working with this company almost a year ago and we are still awaiting results. They called everyday in the beginning but as soon as they got their $1500 fee... poof! We email them constantly with no reply. :(
Periodically we will get a random email requesting documents when necessary but NO progress report or update of any kind. In the meantime, we hear more from our lender with phone calls and letters warning us about foreclosure.
I've lost almost all confidence in this company. I can't recommend them but I can't discount them either because my case is still pending...I'm hoping I can follow up this review with good news. Until then, I'd advise EXTREME CAUTION! Do your homework, also check your state laws regarding fees being charged in advance for a loan modification. I would recommend trying to work with your lender FIRST! I wish I had! I'm going to attempt that now. Good luck!
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So here is my follow up six months later....
We noticed our mortgage bank would call every so often asking if we needed assistance, we assumed First One was working w/them and declined but after months of no results we took them up on their offer. Well in three months our bank was able to offer us the modified mortgage we desperately needed!!! In the meantime, we still had no progress w/First One!!! We finally told them FORGET IT, we were getting ready to sign the new terms w/our bank.
Of course First One TURNED ON US and said we failed to fulfill our end of the agreement and therefore was dropping our case and no refund would be honored! Why am I not surprised!!
Their loss!! We have since worked w/our banks on our three investment properties. Sorry First Bank, if you had been on the "up and up" we would have given you more business...NOT!!!
My advice, DO NOT WORK WITH THIS COMPANY!!!! If they were any good, you wouldn't see so many bad reviews! Work with your bank FIRST!!! I'm grateful we finally did and we got the results we needed! They were much nicer and more efficient!! Replies to phone calls, emails, Fax's within 24 hrs...imagine that?! In less than six months we re-financed/modified four mortgages with our banks, while 14 months later all we got was a very RUDE letter from First One claiming it was our fault they were closing our case!!
DO NOT, NOT, NOT, NOT, WORK WITH THIS COMPANY!!!!!!!!!
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