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False Advertisement/Scammers
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Ok I want to do a fair review for them. I been a customer for the last 3 years with them, I had released 3 album. But I can no longer use this company because they are so unreliable. I have many many different problems with them. They don't deliver on time very poor customer skills. According to their website that they have 10 days Turn Around Time. This is a false advertising. They never deliver on time. They outsource all their duplication in San Francisco and when they have a problem in the factory they don t have an alternative plans. If they are late you have to find out yourself they don t even do a courtesy call. I have lost so much money since I start dealing Diskfaktory. I have nothing personal against Chris Remesal "JUST GOT FIRED" and now Valerie the sale manager but he doesn't help at all, she never gave me a sense of hope that he is trying to fix the problem. I ask she if he could expedite my order since its been almost 30 days prior to my order. When I finally got my album its got a wrong music in it. SO I ask for a refund and from Jan 20, 2012 since now March 8, 2012 I have not got any refund from them nor a courtesy call back.
Diskfaktory is a very bad company to do business with specially for independent artist like me they just unreliable, unprofessional. I finally learn my lesson... I will never do business with them any longer. PLEASE STAY AWAY. This guys are scammers.
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