|
Avoid this lying bastard
|
I called them up on a Saturday and was told they could replace my transmission no problem - they had the correct model replacement in stock and it would be $1300 for an already rebuilt transmission installed. It was a little more than I was quoted elsewhere but then they said they could do it quickly with parts that were in stock and I needed the car quickly. Wednesday I had heard nothing so I call up to find out the status... it has not been done yet, there's another car ahead of mine before they will get to it but it should get on the rack that day. No further word. I call on Thursday, I get almost the same message - mine is the next one to go up on the rack. It should be done that night or the next morning. They will call when it is done. I ask how late they are open "7 or 8 PM". Since I work closer to the shop than I live, I wait at work until 8:30 PM but I don't hear back. Friday morning, I go to their shop to get the car. At 10 AM no one is there and the doors are locked. I call asking about the status - "they sent the wrong transmission over". "They?" I thought it was in stock. "Yes, we have it in stock. They are sending over the right one right now." If someone is supposed to be delivering a transmission to this shop, they are going to be disappointed when they get there because NO ONE WAS AT THE SHOP and the doors were locked. I call again at 3:30 PM, "there is a Honda on the rack right now and then you're next" SAME BS as before. It is not easy or convenient for me to get to their shop and I need to make arrangements to do so - I live up by Lake Arrowhead - an hour away - and I told them this, yet they never can give me a solid time the thing will be done. These guys are dishonest and make promises they can't keep. Don't believe them when they say they have parts "in stock". Take your business elsewhere. It is not worth the hassle and I hate being lied to.
|
|
|
|
|
|
|