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Review 11/28/2009
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This is a response to Turkey's review. First, as with all MMOs, the product in question ("Champions Online") is susceptible to change during gameplay, and Cryptic explicitly reserves the right to make changes in the Terms of Agreement. Second, refund policies for retail codes are set by retailers, not by Cryptic. Cryptic only handles subscription plans, and so cannot refund box purchases or retail keys. If you feel like you were unfairly denied a refund, a complaint against the retailer might be more appropriate. Third, while some of the changes were extreme, Cryptic has been actively fixing the issues caused by the changes. In my opinion, at this point the gameplay is a little more challenging than it was during open beta, but certainly not unplayably so. Even my most "gimp" characters can solo most content.
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