Brad R.'s review of Car Pros Kia of Carson

Car Pros Kia of Carson

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Complaint Posted 6/13/2015
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DISHONEST TACTICS
After filling out an online credit app on a Friday night, Tony the salesman tells me I qualified for Kia's Summer Special financing for 0 Down, 0 interest for 66 months, and 0 payments for 3 months. I visit Car Pros Carson the next day, Tony was busy with another customer so Max shows me various Optimas. I had made it clear to Tony on Friday night that I wasn't coming to visit the dealership if I didn't qualify for the Summer Special financing. Tony told Max I had been pre-approved for the summer deal. When it came down to sit down and talk numbers Max tells me my credit score did not meet the qualifications of the summer special. I was furious and just walked out of the dealership. So less the 24 hours after being told I qualify I'm told that my credit score dropped and I don't qualify. I feel they were dishonest and just wanted to get me down there to make a deal for their profits. I am waiting for Tony to call me back and least apologize, but I'm not holding my breath. What a wasted trip.
 
 
 
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Additional Business Information
Hours   Phone   (310) 816-3200 Address   21243 South Avalon Blvd.
Carson, CA 90745
Website   http://www.carproskiacarson.com/ Email   matthew@carpros.com
Contact   Matthew Phillips Other  
 
 
 
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