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As Unbiased As I Could Write. Please Read re:Aeria Games
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Aeria puts out many games, mostly in the same formats/story/gameplay you can get anywhere. DOMO is their only unique game. I began playing DOMO about 4 years ago. At that time, customer service was fast and efficient, GMs and GSs would take care of problems with KSing and harassment, content was updated and problems were fixed. Now Aeria is so focused on developing new games, they take their loyal DOMO players for granted. They posted on Facebook that they would not do a server merge, but wanted opinions. Less than a month later, they said that merge would happen. We are now 9 months from then and Aeria is still saying "Soon." Players who caused problems with others' enjoyment by causing crashes were banned, then unbanned due to Aeria's desire not to lose long time players. Those individuals posted in forums that they couldn't wait to do the same thing again. Now, Aeria's accounts server has been compromised. See www.aeriagames.com/forums for the details.
DOMO is a fun game sometimes. It used to be fun all the time with lots of talk and friendly interactions. Now, there are so many Nurse Saras and other means to avoid dying or revive yourself, there is no need for teams. The players at level cap 70 are mostly rude and unhelpful. They will farm in areas where players need to level (and have been for hours), KS the leveling character and then when complained to tell them to F*** off, they are farming. I've complained with all the required proof and been told to submit more proof.
Bottom line, I am very disappointed in Aeria's customer service over the last 2 years. I stopped sending in complaints because the proof I had is never enough. Aeria doesn't care about its player base. They don't care about proving violations. They find the easiest targets and ban them. Read their ToS. They state they have the right to ban any account for any or NO reason. Does this sound like a company whose games you want to play?
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