|
Review 10/31/2011
|
I signed up for one of the games, Eden Eternal, I enjoyed the game and decided to purchase AP, in game currency, because of a promotion for Halloween. As soon as they billed me, my account was suspended for security reasons. I saw the AP in my account but was unable to use it. I filed a ticket the same day. I missed the promotion that I originally purchased the AP for because they did not allow me to use what I was charged for.
I have filed numerous tickets and the only response I get is, Ticket Open or we need to verify your account. I sent them the information they required. There has been no communication as to what is being done about this. It is the end of day 4 and I still can't use the product that they charged me for.
Game was fun but don't purchase anything from them!!
|
|
|
|
|
|
|