OrangeSkies' review of Access Local

Access Local

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Complaint Posted 5/21/2010
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Review 5/21/2010
Watch out for these guys - JUST HANG UP. They call themselves "Nationally Local" but their 888-737-1000 customer service line is owned by Access Local. They offer a "free trial" for local Internet advertising (to increase your company's viability to local customers on the Internet) and then they bill your telephone bill for $99.95 without your permission. They call you over and over and over and record the calls. Then they cut and paste everything you say in each call to work up a recording that they claim authorized them to bill you for the service. They never send that recording to you, but they use it as an excuse to bill you anyway. They say you can cancel anytime but you never know how to reach them until you get your phone bill. The best thing you can do is call your telephone company and block all third-party billing. This prevents telemarketing slammers like this from being able to bill you in the first place.
 
 
 
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Additional Business Information
Hours   Phone   (888) 737-1000 Address   16133 Ventura Blvd., Suite 855
Encino, CA 91436
Website   http://www.accesslocal.net Email  
Contact   Customer Service Manager Other  
 
 
 
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