Ryan O.'s review of Absolute Graphic Technologies USA

Absolute Graphic Technologies USA

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Complaint Posted 2/29/2012
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AGT Refuses to Pay Debt on Services Provided
AGT owes my company $8,000 and refused to pay it. They are completely ignoring us and will not even discuss this matter, despite our repeated attempts to contact them. AGT hired my company to provide engineering services. They issued a purchase order and we completed the project. We submitted invoices with net 30 day terms. After 30 days had passed, we inquired about payment status. We were informed then that the funding they had expected did not come through and they did not have the money to pay our invoices. They acknowledged that the work we did was complete and accepted. We worked extremely hard to work with AGT on getting the invoices paid. Communication from AGT was minimal and often they did not respond for several weeks. We agreed to extending payments out over 6 months, but when it came time for a payment, it did not happen and they were un-reachable. We were finally referred to another person in the company who said they were able to get this taken care of. He questioned AGT's obligation on this debt because AGT had an agreement with another individual to provide the funds. I explained that AGT issued the PO and that this makes the obligation on the debt solely AGT's. But then he disappeared too and has refused to talk with us. Then I moved up the chain to the President of AGT. I have left several urgent messages, explaining that we are simply asking for communication on this debt. The President has not returned any of my calls. We are being forced to take this matter to court, a step we have put many hours of effort into avoiding. The biggest problem with AGT has been their blatant refusal to even talk to us. We have tried so hard to work with them, namely by extending payments on a relatively large amount of money well over 6 months past the due date. AGT could have handled this situation better simply by communicating with us.
 
 
 
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Additional Business Information
Hours   Phone   (909) 973-0634 Address   14768 Central Avenue
Chino, CA 91710
Website   Email   info@agt-usa.com
Contact   Steve Barberi Other  
 
 
 
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